Question.3135 - Question 1 Historical trends have affected the social responsibilities of business. Explain how recent scandals have affected the business climate, including any changes in responsibilities and expectations?Question 2 Stakeholders are classified into primary and secondary. Why is it important for companies to make this distinction?Question 3What is a code of conduct? How can a code be communicated effectively toemployees?How can companies strive formsuccessful relationships with consumers, including meeting their economic, legal, ethical and philanthropic expectations? (10 marks)How can an organization be socially responsible and promote legal and ethical conduct?Case Study 1 Discuss who are the major stakeholders in this case and why?(ii) Explain in detail what is the main ethical issue involved in this case? Is it product quality, product safety, or deceptive practices? (10 marks)(iii) Explain what responsibilities the restaurant has to consumers in this situation.Case Study 2 Required: (i) Amgen’s Code of Ethics emphasizes “Doing the Right Thing.” The code suggests that employees should resolve ethical dilemmas by considering the legality of proposed actions, compliance with company policies, Amgen’s values, and an analysis of ethical issues including rights and respect. Identify the areas where the allegations by Lenny O’Shey and the alleged retaliation seem to contradict the principles and practices embodied in the code. (10 Marks)(ii) Explain what is meant by whistleblowing. (5 Marks)(iii) Given the facts of the above case, do you think O’Shey took the right steps to report his concerns about Amgen’s process for dealing with post-market complaints about drugs as a potential problem? Explain any other two steps he might have taken.(iv) Evaluate O’Shey’s actions from an ethical perspective, i.e., what motivated him to act as he did?
Answer Below:
Corporate xxxxxxxxxx amp xxxxxx ResponsibilityPART xxxxxxxxx Historical xxxxxx have xxxxxxxx the xxxxxx responsibilities xx business xxxxxxx how xxxxxx scandals xxxx affected xxx business xxxxxxx including xxx changes xx responsibilities xxx expectations xx the xxx of x amp x corporate xxxxxxxx were xxxxxxx under xxxxxxxxxx in xxxxx administrative xxxxxxxxx Most xx the xxxxxxxx and xxxxxxxxx took xxxx few xxxxxxxxxx to xxxxxxxxx positive xxxxxx relations xxx social xxxxxxxxxx The xxxxxxxxx earnings xxxx invested xx charitable xxxxxx various xxxxxxxxxxx and xxxxxxxx activities xx s xxx s xxxxxxx of xxxxxxxx turmoil xxxxxx the xxxxx this xxxxx shifted xxx companies xxxxxxx focusing xx its xxxx competencies xxx reduced xxxxxxx diversity xxx late x and xxxxx s xxxxx companies xxxxxxxx more xx its xxxxxxxxxxxxx and xxxxxxxxxxxx themselves xx economies xx scale xxxxxxxxxxxx and xxxxxxxxxx became xxx most xxxxxxxxx attribute xxx all xxx companies xxxxxxx pp x Schoenberger-Orgad xxx McKie xx - xxxxxxx latter xxx concept xx corporate xxxxxxxxxxxxxx was xxxxx renewed xxx to xxxxxxx scandals xx s xxxxxxxxx to xxxx Lilla xx s xx became xxxxxx concerned xx social xxxxxxx issues xxxxxxxx the xxxxxxxx turmoil xxxx negative xxxxxxxxx on xxxxx social xxxxxxxxxxxxxx and xxxx became xxxxxxxxx profit xxxxxxxx but xxxx in xxx s xx was xxxxxxxx the xxxxxxxxxx of xxxxxx responsibility xxx trend xxxxxxxxx in xxx in xxx coming xxxx s xxxxxxxxx have xxxxxxx a xxxxx focus xx play x vital xxxx in xxx society xxxxxxxxx crisis xx amp xxxxxxx new xxxxxxxxxxx and xxxxxx responsibility xxxxxxxxxx into xxxxx The xxxx attack xxxxxxx crisis xxxxxxxxxx work xxxxx safety xxx other xxxxxxxxxxxxxx of xxx organisation xxxxxxx society xxxxxxx the xxxxxxxx turmoil xx amp xxxxxx responsibility xxxxxxx remain xxxxxxx Question xxxxxxxxxxxx are xxxxxxxxxx into xxxxxxx and xxxxxxxxx Why xx it xxxxxxxxx for xxxxxxxxx to xxxx this xxxxxxxxxxx The xxxxxxxxxxxx of x company xxx mainly xxxxxxxxxx into xxxxxxx and xxxxxxxxx stakeholders xx is xxxxxxxxx to xxxxxxxx them xx it xxxxx to xxxx who xx a xxxxxxx stakeholder xx a xxxxxxxxx stakeholder xx any xxxxxxxxxx Also xx is xxxxxxxxx to xxxx that xxx stakeholders xxx not xxxxxxxxx to xxxxxxx their xxxxxxxxxx Salam xxx Noguchi xx order xx achieve xxxxx objectives xxx decisions xxx influenced xx each xxxxxxxxxxx their xxxxx function xxxxxxx and xxxxxxxxxx All xxxxx factors xxxxx to xxxxxxxxxxxxx between x primary xxxxxxxxx and xxx stakeholders xxxxxxxxxxxxxx and xxxxxxxxx P xxxxxxxxx to xxxxxx And xxxxxx P xxxxxx that xxxxxxxxxx and xxxxx stakeholders xxxx to xx identified xx the xxxxxxxxx as xxxxx influence xxx power xxxxx be xxxxxx and xxx a xxxxxx impact xx the xxxxxxxx and xxxxxxx needs xxx be xxxxxx understood xxxxxxx social xxxxxxxxxxxx have xxxxxx stake xx the xxxxxxx and xxx success xxxx they xxx very xxxxxxxxxxx for xxx company xxxxxxx secondary xxxxxx stakeholder xxx also xx very xxxxxxxxxxx in xxxxxxxxx the xxxxxx of xxx company xxx there xxxxx is xxxx as x representational xxxx direct xxxx any xxxxxxxxxxxxxx of xxxxxxxxx stake xxxxxxx is xxxx compared xx primary xxxxx holders xxxxxxx et xx recently xxxxxxx corporate xxxxxx responsibility xx societal xxxxxxxxxxxx of xxxxxxxxx behaviour x behaviour xxxx is xxxxxxx by x stakeholder xx be xxxxxxxx by xxxxxxx or xxxxxxx required xxx is xxxxxxxxx justifiably xxxxxxxx of x business x Those xxx benefit xx are xxxxxxxxx affected xxx known xx primary xxxxx holders xxx those xxxx some xxxxxxxxxxxx role xxx secondary xxxxx holders xxxxxxxx development xxxxxxxxxxxxxx What xx a xxxx of xxxxxxx How xxx a xxxx be xxxxxxxxxxxx effectively xx employees xxx management xxx other xxxxxxxxx a xxxx of xxxxxxx describes xxxxxxxx expectations xx written xxxx or xxxxxxx form xx communication xxxx may xx informal xxxxxxx codes xx not xxxxxx prevent xxxxxxxxx behavior xxx they xx provide xxx employees xx well xx management xxxxx and xxxxxxx standards xxxxx will xxxx to xxxxxxxxx their xxxxxxxxxx and xxx performance xx the xxxxxx s xxxxxx of xxxxxxxx control x code xx conduct xx intended xx be x central xxxxx and xxxxxxxxx for xxxxx in xxxxxxx of xxxxxxxxxx decision xxxxxx It xx meant xx clarify xx organization x mission xxxxxx and xxxxxxxxxx linking xxxx with xxxxxxxxx of xxxxxxxxxxxx conduct xx a xxxxxxxxx it xxx be xxxx to xxxxxx relevant xxxxxxxxx services xxx other xxxxxxxxx related xx ethics xxxxxx the xxxxxxxxxxxx A xxxx is xxxx a xxxx to xxxxxxxxx discussions xx ethics xxx to xxxxxxx how xxxxxxxxx members xxxx with xxx ethical xxxxxxxx prejudices xxx gray xxxxx that xxx encountered xx everyday xxxx A xxxx is xxxxx to xxxxxxxxxx relevant xxxxxxxxx policies xxx rules xxx to xxxxxxxxxx for xxxx Ethics xxxxxxxx Center xxx most xxxxxxxxx communication xx the xxxx of xxxxxxx is xxxxxx faceted xxxxxxx N xxx can xxxxxxxxx strive xxxxxxxxxxxxxx relationships xxxx consumers xxxxxxxxx meeting xxxxx economic xxxxx ethical xxx philanthropic xxxxxxxxxxxx marks xxxxxxxxxx organizations xxx strive xxx marketing xxxxxxxxxxx by xxxxxxxx a xxxxxxxxx focus xxx fulfilling xxx economic xxxxx ethical xxx philanthropic xxxxxx responsibilities xxxx their xxxxxxxxxxxx expect xxxx them xxx economic xxxxx ethical xxx philanthropic xxxxxxxxxx of xxxxxx responsibility xxx be xxxxxx as x pyramid xxxxxxx all xxx organisation xxxx economic xxxxxxxxxxxxxx of xxxxxxxx profitable xx order xx provide xxxxxx Stakeholders xxxxxxx of xxx people xxx have x stake xx claim xx some xxxxxx of xxx organisation x product xxxxxxx operations xxxxxxxx and xxxxxxx In xxxxxxx it xxxxxxxx customers xxxxxxxxx investors xxxxxxxxxxxx government xxxxxxxxxxx suppliers xxx many xxxxxx Pride xx There xxx various xxxxxxxx of xxxxxxxxx which xxxx who xxxxxx stakeholder x demands xx responsible xxxxxxxxx towards xxx customers xxxxx They xxxx need xx be xxxxx by xxxxxxxxxx Some xx the xxxxx principles xxxx been xxxxxxxx as xxxx and xxxxxxxxxxx to xxxxxxxxx marketers xx conform xx society x expectations xx conduct xxxxxxx marketing xxxxxxxxx foster xxxxx which xxxxx to xxxxx long-term xxxxxxxxx relationships xxxxxxxxxxxxx responsibilities xxx not xxxxxxxx by x company xxx in xxxxx to xxxxxxx human xxxxxxx or xxxxxxxx a xxxxxxx has xx do xxxxxxxx ethical xxx legal xxxxxxxxx of xxxxxx responsibility xxxx of xxx companies xxxx their xxxxxxx to x particular xxxxxx cause xxx a xxxxx term xx ongoing xxxxx This xxxxxxxx is xxxxx as xxxxx related xxxxxxxxx How xxx an xxxxxxxxxxxx be xxxxxxxx responsible xxx promote xxxxx and xxxxxxx conduct xxxxxxxxxx today xxx expected xx look xxxxxx self-interest xxx recognize xxxx they xxxxxx to x larger xxxxx that xxxxxxx responsible xxxxxxxxxxxxx Any xxxxxxxxxxxx must xxxxxxx its xxxxxxxx in xx ethical xxxxxx and xxxxxx promote xxxxxx responsibility xxxxxxx the xxxxxxx The xxxxxxxx ethics xxxxxx go xxxxxx the xxxxx issues xxx should xxxxx the xxxxxxx and xxxxxx in xxx society xx have xxxxx observed xxxx the xxxxxxxxx draw x boundary xxxxxxx legal xxx ethical xxxxxx but xxxxx decision xxxxxx be xxxxxx these xxxxxxx as xx will xxxx the xxxxxxx to xxxx societal xxxxxxx The xxxxx system xxxxxxxx a xxxxxx venue xx marketers xx resolve xxxxxxx and xxxxx disputes xxxxxx responsibility xxxx to xx ethical xxxxxxxxxx to xx things xxxxx make xxxxxxx better xxx not xx the xxx which xxxxx worse xxxxxx responsiveness xxxxxxxx of xxx capacity xx the xxxxxxx to xxxxx to xxx changing xxxxxxxx conditions xxxxxx responsibility xxxxxxxx business xx determine xxxx is xxxxx or xxxxx and xxxx fundamental xx truths xxxxxx responsiveness xx guided xx social xxxxx that xxx provide xxxxxxxx with x meaningful xxxxx for xxxxxxxx making x d xxxxxxx Case xxxxx Discuss xxx are xxx major xxxxxxxxxxxx in xxxx case xxx why xxxxxxxxxxxx consist xx the xxxxxx who xxxx a xxxxx or xxxxx in xxxx aspect xx the xxxxxxxxxxxx s xxxxxxx markets xxxxxxxxxx industry xxx results xx general xx includes xxxxxxxxx employees xxxxxxxxx shareholders xxxxxxxxxx communities xxxxxxxxx and xxxx others xxxxx WM xxxxx are xxxxxxx examples xx companies xxxxx fall xxx ignore xxxxxxxxxxx s xxxxxxx of xxxxxxxxxxx marketing xxxxxxx its xxxxxxxxx trust xxxx also xxxx to xx abide xx government xxxxxxxxxxx The xxxxx stakeholders xx the xxxx To xxxxx or xxx to xxxxx the xxxxxxx are xxx employees xx the xxxx battering xxx chicken xx the xxxx Assistant xxxxxxx of xxx firm xxxxx manager xxx consumers xxx due-care xxxxxx provides xxxx the xxxxxxxx is xxx more xxxxxxxxxx party xxxxxxxxxxxx the xxxx has x greater xxxxxxx responsibility xx the xxxxxxxx As xxx this xxxxxx the xxxxx holders xxxx ethical xxxxxxxxxxxxxx to xxx consumers xx their xxxxxxxxxx It xx firm x and xxxxxxxxx responsibility xx ensure xxx consumers xxxxxxxxx are xxxxx care xx and xxx health xxxxxx after xxxxxxxxx their xxxxxxx The xxxxxxxx of xxxxxx liability xxxxx that xxxxxx in xxx value xxxxx is xxxxxx for xxxx caused xx users xx the xxxxxxx as xxxx was xxxxxxxxx and xxxxxxxxxxxx dangerous xx Explain xx detail xxxx is xxx main xxxxxxx issue xxxxxxxx in xxxx case xx it xxxxxxx quality xxxxxxx safety xx deceptive xxxxxxxxx marks xxx main xxxxxxx issue xxxxxxxx in xxx case xx check xx not xx check xxx Chicken xx quality xx chicken xxxxxx to xxx consumers xxx restaurant xxx suppose xx measure xxx temperature xx the xxxxxxx every xxxx to xxxx it xxx below xxxxxx The xxxxxxxxxxxxxx was xxxxxxxx to xxx person xxxxxxx was xxxxxxxxx the xxxxxxx at xxx time xxxxx have xxxx several xxxxxxxxx of xxxxxx falling xxx few xxxxxx died xx a xxxxxx of xxxxxxxx formed xx warm xxxx According xx the xxxxxxx theory xx due xxxx provides xxxx the xxxxxxxx is xxx more xxxxxxxxxx party xxxxxxxxxxxx the xxxx has x greater xxxxxxx responsibility xx the xxxxxxxx The xxxxxxxxxxx and xxxxxxxx theories xx little xx inform xx about xxxxxxx because xxxx take xxx product xx a xxxxx The xxxxxxxx knows xxxx about xxx product xxxx does xxx buyer xx these xxxxxxxx focus xx fulfilling xxx seller x duties xxx protecting xxx customer xxx social xxxxx view xxx help x business xxxxxx to xxxxx on xxxxxxx issues xxxxxxx of xxx threat xx additional xxxxx This xxxxxx says xxxx if x product xxxxx a xxxxxxxx then xxx provider xxxxxx bear xxx cost xx that xxxx With xxxx sword xxxxxxx over xxxxx heads xxxxxxxxx may xx more xxxxxxxx to xxxxxxx high xxxxxxx safe xxxxxxxx to xxxxx customers xxx Explain xxxx responsibilities xxx restaurant xxx to xxxxxxxxx in xxxx situation xxx doctrine xx strict xxxxxxxxx holds xxxx anyone xx the xxxxx chain xx liable xxx harm xxxxxx to xxxxx if xxx product xx sold xxx defective xxx unreasonably xxxxxxxxx In xxx above xxxx we xxxx seen xxxx the xxxxxxxxxx was xxxxxxx infected xxxxxxx which xxx be xxxxxxxxx to xxx consumers xx the xxxxxxxx If x product xxxxx a xxxxxxxx then xxx provider xxxxxx bearthe xxxx of xxxx harm xxxx this xxxxx hanging xxxx their xxxxx providers xxx be xxxx inclined xx provide xxxx quality xxxx products xx their xxxxxxxxx These xxxxxxxxxx taken xxxxxxxx point xx a xxxxxxxx away xxxx caveat xxxxxx buyer xxxxxx to xxxxxx vendor xxx the xxxxxx take xxxx It xx important xx emphasize xxxx the xxxxxxxxx doctrine xxxxxxxxxx to x specific xxxx is xxxxxxx dependent xx state xxxx Case xxxxx Required x Amgen x Code xx Ethics xxxxxxxxxx Doing xxx Right xxxxx The xxxx suggests xxxx employees xxxxxx resolve xxxxxxx dilemmas xx considering xxx legality xx proposed xxxxxxx compliance xxxx company xxxxxxxx Amgen x values xxx an xxxxxxxx of xxxxxxx issues xxxxxxxxx rights xxx respect xxxxxxxx the xxxxx where xxx allegations xx Lenny x Shey xxx the xxxxxxx retaliation xxxx to xxxxxxxxxx the xxxxxxxxxx and xxxxxxxxx embodied xx the xxxx Marks xxxxxxxxx to xxx site xxxxx each xxxxxxxx will xx held xxxxxxxxxxx for xxx unethical xxxxxxxxx The xxxx of xxxxxxx clearly xxxxxx that xxx its xxxxxxxxx should xxxxxxx ethical xxxxxxxx emphasizes xx Doing xxx Right xxxx should xxxxxx to xxx laws xxx act xx good xxxxxxxx n x Amgen xxxxxxxxx are xxxxxxx and xxxxxx unethical xx the xxxxxx States xxxxxxxxx sometimes xxxxxxxx to xx bribery xxx payments xxxxx or xxxxxxxx with xxx intention xx influencing xxxxxxx to xxxx from x situation xx transaction xx the xxxxxxx industry xxxxxxx are xxxxx given xxxxxxx from xxxxxxxxxxxxxx companies xx give xx patients xxxx practice xx common xxx is xxx illegal xxxxxxx when xxx doctor xxxxxx to xxxxxxxxx a xxxxxxxxxx medication xx refer x particular xxxxxxxxxx doctor xxx in xxxxxxxx for x return xxxx is xxxxx the xxxxxxx process xxxxxx In xxx above xxxx the xxxxxxxxxxx by xxxxx O xxxx had xxxxxxxxx facts xxxx Amgen xxx not xxxxxxxxxx and xxxxxxxxxxxx identifying xxxxx calls xx mails xxxxxxx to xxxxxxxxxxxxxx adverse xxxxxx of xxxxxxx complaints xxxxxxx his xxxxxxxxx to xxxxxx manager xxxxx was xx importance xxxxx It xxxxx the xxxxxxx was xxxxx of xxx issue xxx did xxx want xx resolve xxxx it xxxxxxxxxx the xxxxxxxxxx and xxxxxxxxx embodied xx the xxxx n x Brainmass xx Explain xxxx is xxxxx by xxxxxxxxxxxxxx Marks xxxxxxxxxx correctly xxxxxxxxxxxxxxx is xxxxxxx as xx informant xxx exposes xxxxxxxxxx within xx organization xxxxxxxxxxxxxxx is xxx about xxxxxxxxx in xxx negative xxx more xx raises xxxxxxx about xxxxxxxxxxx within xx organization xxxx so xx can xxxx be xxxxxxx as xxx release xx information xx a xxxxxx or xxxxxx member xx an xxxxxxxxxxxx where xxxxx is xxxxxxxx of xxxxxxx or xxxxxxx conduct xx the xxxxxxxxxxxx or xxxxxxx in xxx organization xxxx is xxx in xxx public xxxxxxxx Norman xxxxx defines xxxxxxxxxxxxxx as xxx act xx an xxxxxxxx of xxxxxxxxx the xxxxxx on xxx immoral xx illegal xxxxxxxx of xx employer xx supervisor xxx question xx whether xx employee xxxxxx blow xxx whistle xx his xxxxxxx or xxxxxxxxxxxx iii xxxxx the xxxxx of xxx above xxxx do xxx think x Shey xxxx the xxxxx steps xx report xxx concerns xxxxx Amgen x process xxx dealing xxxx post-market xxxxxxxxxx about xxxxx as x potential xxxxxxx Explain xxx other xxx steps xx might xxxx taken xx per xxx facts xxxxxxxxx in xxx case x Shey xxx in xxxxxxx dilemma xx the xxxxxxx was xxx taking xxx steps xx post-market xxxxxxxxxx He xxxxx raised xxx flag xx his xxxxxxx so xxxx the xxxxx could xx resolved xxx again xx was xxxxxxxxxxxx The xxxxx two xxxxx he xxxxx have xxxxx is xx finding xxx the xxxxx why xxxxx has xxxx so xxxx complain xxxx the xxxx can xxxxx be xxx remedy xx address xxx issue xx could xxxx have xxxxxxxxxx the xxxxxxxxx highest xxxxxxxxx and xxxxx flag xxxx them xx the xxxxxxxxx senior xxx be xxxxxxxx in xxx case xx Evaluate x Shey x actions xxxx an xxxxxxx perspective x e xxxx motivated xxx to xxx as xx did x Shey x did xxx right xxxxx as xxx company x code xx conduct xxxxxxxx says xxxx all xxx employees xxxxxx resolve xxxxxxx dilemmas xxxxxxxxxx on xxxxx the xxxxx they xxxxxx adhere xx the xxxx and xxx on xxxx judgment x d xxxxx His xxx was xx improve xxxxx s xxxxxxxxxx processes xxxx high xxxxxxxx risk xx public xxxxxx major xxxxxxxx and xxxxx liability xx both x d xxxxxxxxx According xx Federal xxx requires xxxx companies xx track xxx report xx the xxxx and xxxx Administration xxx problems xxxx their xxxxx after xxxx hit xxx market xxxx these xxxxxxx perspective xxxx motivated xxx to xxx ReferencesArgenti x and xxxxxx J xxx Power xx Corporate xxxxxxxxxxxxx New xxxx Mc xxxx Hill xxxxxxxxxx Baker x The xxxxxxxxxxx ground xxx public xxxxxxxxx practice xxx ethics x Koehnian xxxxxxxx Journal xx Business xxxxxx - xxxxxx R xxx Black x Attorney xxxxxxxxx model xx communication xx Moloney x Rethinking xxxxxx Relations xx Propaganda xxx Democracy x Browne xxx Haas xx Blowfield x amp xxxxxx A xxxxxxxxx responsibility x critical xxxxxxxxxxxx p xxxxxx G xxx Christensen x G xxxxxxxxxxxxxx identity xxxxxxxx between xxxxxxxx and xxxxxxxx communication xx L xxxxxx amp x Jablin xxx The xxx handbook xx organizational xxxxxxxxxxxxx - xxxxxxxx Oaks xx Sage xxxxxxxxx S xxxxxx accountability xxxxxx Challenging xx defending xxxxxxxxxx governance xxx and xxxxxx - xxxxxxx A xxx Spirit xx Community xxx Reinvention xx American xxxxxxx New xxxx Simon xxx Schuster xxxxxxx T xxxxxxxxx social xxxxxxxxxxxxxx Journal xx Communication xxxxxxxxxx - xxxxxxxxxxx K xxx Gauthier x Toward x professional xxxxxxxxxxxxxx theory xx public xxxxxxxxx ethics xxxxxxx of xxxx Media xxxxxx amp x Carroll xx Consumer xxxxxxxxxxxx Product xxx Service xxxxxx CH xxxxxxxxxx Organization xxx Ethics xx the xxxxxx Sector x Bishop xxxxxx Connors x J xxxxxxx J x Sampford xxxxxxx Publishing xxx Pride xx What xx do xx bad xxxxxxxxx - xxxxxxxxxxxx co xx Ch x Ethics xxxxxxxx Center xxx have x code xx conduct xxxxxxxxx from xxxx www xxxxxx org xxxxxxxx why-have-code-conduct xxxx www xxxxxxx com xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx actions xxxx ixzz xxxx visted xx rd xxx http xxxxxxxxx com xxxxxxxx other xxxxxxx on xx May xxx amgen xxx corporatecompliance xxxx visited xx th xxx www xxxxxxxxx org xxxx whistle-blowing xxx visited xx th xxxMore Articles From Business Management
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