HYPERLINK https bsuonline blackboard com webapps assignment uploadAssignment content id amp course id amp group 4611- CoachOnCouch

INSS 573 Digital Innov & Entrepreneur

Question.4611 - HYPERLINK "https://bsuonline.blackboard.com/webapps/assignment/uploadAssignment?content_id=_21247665_1&course_id=_74205_1&group_id=&mode=view"Assignment 3 - Practice Empathy (Pre-Design Thinking)The assignment will have you experience the challenges and benefits of direct observation, "People and Process Watching."Before starting, this is a 20-point assignment. I am expecting approximately 40 sentences of total content .You will complete two observations:observe an inanimate objectobserve several people conducting a specific taskFirst Hour (5 points)Observe a known inanimate object - aka a fruitWrite down two types of observationsRecord what about the object is observedNote about yourself during the observation processSecond Hour (10 points)Observe and document known processes executed by someone elseExample: An ATM or a traffic signContact five students in the class (if the process is something done by everyone) (10 points - 1 point for each student's response and 1 point for your response to a student)Attempt to find out their process and their underlying explanation for their process - Report this information.Example - Do Not UseYou should get the perspective of the same process from 5 other studentsâyour observation of others and five students doing the process.If I were to do Chipotle ordering â I would go to Chipotle and watch people order â looking for the jobs to be done, exceptions, nonconsumption, harmful jobs, and unseen demand. Next, I would ask five students to describe their order from Chipotle.Debrief (5 points)What details did you notice reading about how someone else performs a process? (2.5 points)How could you improve this process? (2.5 points)

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