Question.2400 - Discussion Questions for Facebook Case: 1. What is Facebook's business model and how does that business model influence the company's approach data privacy and content moderation?2. There appear to be at least two central challenges facing Facebook: addressing privacy/trust concerns AND moderating content to reduce harm to a global community. What makes these challenges so hard? Is one worse than another?3. Who is accountable for data governance at Facebook? Within a large organization like Facebook, how should responsibility for preventing unethical data conduct be distributed, and why might that be a challenge to figure out?4. There have been numerous data privacy and ethics issues that have received media attention in the past two years. Research one (or more) of those issues and discuss how Facebook has progressed or not progressed with respect to privacy and content moderation since the Cambridge Analytica scandal.5. Given the issues discussed in the case and more recent reporting on Facebook's data management practices, who should responsible for setting and enforcing data privacy or content moderation standards? How should those standards be established? How might this improve ethical practices associated with data use? Expectations for Case Write-ups ? Below are the learning objectives for case assignments:1. Develop a broad and deep knowledge of course concepts. 2. Analyze business situations accurately and thoroughly. 3. Apply sound business judgment and use logical reasoning. 4. Synthesize (combine) the facts in the situation, course concepts, and business judgment to draw logical conclusions and make realistic recommendations. 5. Write a case analysis that is well-organized, well-written in Standard Written English, and uses appropriate business vocabulary. 6. Apply additional research related to the case to improve your analysis, and cite each source every time you used it, and include a References section, in APA (American Psychological Association) format.? The deliverable is a four-or-five-page single-spaced (12 font) case analysis that answers all questions in detail. ? The write-up should use a Questions and Answer format where each question (above) is specifically answered. These questions are not designed to get your opinion about the questions - instead it is designed to elicit an evidenced based analysis go the issues posed in the question.
Answer Below:
Q xxxx is xxxxxxxx s xxxxxxxx model xxx how xxxx that xxxxxxxx model xxxxxxxxx thecompany x approach xx data xxxxxxx and xxxxxxx moderation xxxxxxxx is xxx a xxxx rare xxxx in xxxxx s xxx where xxxxxx every xxxxxx has x smartphone xx their xxxxx and xxxxxxxxxxxxx half xx them xxx Facebook xx a xxxxx routine xx their xxxx right xxxx entertainment xx business xxxxxxxx Chrysos xxxxxxxx is xxx the xxxx platform xxxx connects xxxxxx all xxxx the xxxxx but xxxx a xxxx population xx more xxxx billion xxxxxxxxx along xxxx Whatsapp xxx Instagram xxxxx the xxxxxxxx is xxxxxxxxx the xxxxxx media xxx messaging xxxxx market xxx massive xxxx network xx Facebook xxxxx with xxx allies xxxxxxxx Instagram xxx is xxxx makes xx a xxxx valued xxxxxxx worldwide xxxxxxxx is xxxx for xxx its xxxxx and xxxx is xxxx gives xxxx to xxx question xx how xxx company xxxxx revenue xxx what xxxxxxxx model xx follows xxxxx providing xxxx services xx its xxxxx Facebook x business xxxxx comprises xxxxxxxxx free xxxxx and xxxxxxxx to xxx billion- xxxx demography xxxxxxxxx and xxxx making xxxxx out xx advertising xxxxxxxxx businesses xx its xxxxx Chrysos xxx businesses xxx Facebook xxx amount xxxxxxx from xxxxxxxx held xxxxxxxxx upon xxx demand xxx supply xx that xxx company xxxxx the xxxxxxxxxxxxxx to xxx users xxxxx the xxxxx are xxx paying xxxxxxxx directly xxx in xx indirect xxxxxx where xxx small xx well xx big xxxxxxxxxx advertise xxxxx products xxx make x market xxx of xxx Facebook xxx the xxxxxx applications xxxxx Facebook x entire xxxxxxxx model xx based xx the xxxx information xxx the xxxxxxxxxxx analytics xx the xxxx user xxxxxxxxxx Facebook x capability xx collection xxxxxxx and xxxxxxxxx the xxxx of xxx users xx colossal xxxxxxxx s xxxxxxxx model xxx be xxxxxx in xxx word xx Privacy xxxxxxxx presides xxxx the xxxxxxxxxxx with xxx users xxx others xxx interact xxxx Facebook xx stating xxx regulations xxxxxxxx from xxx Facebook xxxxxxxxxx To xxx the xxxxxxx of xxxxxxxx all xxxxxxx must xxxxxx with xxx policies xxxxxx by xxx company xxxxxx amp xxxxxxxxxxxx Knoop xxxxxxxxx to xxxxxxxx policies xxx privacy xx an xxxxxxxxxx is xxx information xx wants xx share xx show xx the xxxxx other xxxx himself xxxxxxx the xxxx information xx shared xx Facebook xxxx the xxxxxxxx that xx accessible xx anyone xxxxxxxxx in xxx arising xx the xxxxxxx of xxxxxxxxxx privacy xxxxxx amp xxxx There xxx many xxxxx policies xxxxxx by xxxxxxxx namely xxxxxxxxx security xxx accuracy xx data xxx information xxxxxxxxxxx information xxx data xxxxxxx changing xxxxxx of xxxxxxxx copyright xxxx health xxx safety xxxxxxxxxxx policies xx well xx advanced xxxxxxx model xxxxxxxx has xxx most xxxxxxxx type xx privacy xxxxx as xxx apps xxxx all xxx data xxxxxxxxx and xxxxx can xxxxxxxxx the xxxxxxxxxx of xxxxx data x There xxxxxx to xx at xxxxx two xxxxxxx challenges xxxxxx Facebook xxxxxxxxxx privacy xxxxx concerns xxx moderating xxxxxxx to xxxxxx harm xx a xxxxxx community xxxx makes xxxxx challenges xx hard xx one xxxxx than xxxxxxx The xxxxx setbacks xx social xxxxx have xxxx the xxxx with xxxxx misinformation xxxxxxx due xx this xxxxxxxx Facebook xxx also xxx issues xxxx this xxxx of xxxxxxxx remarks xxx platform xxx made xxxxxxxxxx efforts xxx addressing xxxxx risks xx spreading xxxxxxxxxxxxxx as xxxx as xxxx privacy xxxxxxxxxx Rashid xxx Zaaba xxxxxxxxx to xxxxxxxx the xxxxxxxx has xxxxxxxx the xxxxx with xxxx additional xxxxxxx over xxxxx private xxxxxxxxxxx and xxxxxxx better xxxxxxxxxxxx in xxx policies xxx advertisements xxxx before xxxxxx add xxxxxxxxxxx on xxxxxxxx while xxxxxxx their xxxxxxxx on xxx platform xxx they xxx also xxx into xxxxxxxxx types xx applications xxxxxxx their xxxxxxxx accounts xxxx like xxx Gmail xxxxxxxx With x change xx the xxxxxx in xxx year xxx company xxx banned xxxx applications xxxx do xxx follow xxx policies xx the xxxxxxxx and xxxxxxx them xx the xxxx time xxx information xx the xxxxx is xxxx crucial xxx delicate xxx the xxxxx trust xxx platform xxxx their xxxxxxxxxxx The xxxxxxx ever xxxxx the xxxxxx change xx has xxxxxxxxx its xxxx responsible xxx the xxxxxxx and xxxx and xxxxxxxxxxxx on xxxxxxxxxxx much xxxxxxxx protection xx the xxxxxxx user xxxx along xxxx providing xxxxxx with xxxx control xxxx their xxxxxxxxxxx and xxx visibility xxx platform xxxx publishes xxx privacy xxxxxxxx for xxx users xx gather xxxx detailed xxxxxxxxx about xxxx the xxxxxxx means xxxx it xxxxxx privacy xxx data xxxxxxxxxx and xxxx gives xxx user xxxx more xxxxx to xxxx the xxxxxxx accountable xxx any xxxxxxxx use xx their xxxx Mansour xxx Francke xxxxxxxx often xxxxx people xx users xxxxxxx over xxxxx personal xxxxxxxxxxx and xxxx they xxxxx like xxx platform xx use xxx better xxxxxxxxxxxxx targeting xxxx such x popular xxx vast xxxx network xxxxxxxx often xxxxx the xxxxxxxxxx of xxx spread xx misinformation xx the xxxxxxxx A xxxxxx has xxxxxxxx that xxxxx news xxxxxxx times xxxxxx than xxxxxxx and xxxx news xxxx misinformation xxxxx and xxxxxxx at x very xxxx rate xxxxxx the xxxxxxxx platform xx deal xxxx these xxxxxxxxxxxx Facebook xxxxx efforts xx blocking xxx deleting xxxx accounts xxxxxxxx false xxxx and xxxxxxxxxxxxxx bringing xxxxxxxxxxxx in xxx advertising xxxxxxxx bad xxxxxxxxxx on xxx platforms xxxxxx amp xxxxxxxxxxxx Knoop xxx technology xxxxx into xxxx here xx the xxxxxxxxx and xxxxxxxxx machine xxxxxxxx skills xx the xxxxxx help xxxx in xxxxxxxx and xxxxxxxxxxx the xxxxxxxxx activities xx Facebook xxxxx with xxx manual xxxxxxxxx of xxxxxxxxxxx networks xx the xxxxx of xxxxxxx Facebook xxxx works xxx keeps xxx government xx confidence xxxxxxx amp xxxxxxx There xx a xxxxxxxxx of xxxxxxx by xx the xxxxxx if xxx survey xxxxxxxxx by xxxxxxxx rates xxx content xx false xxx vast xxxx network xxxxx these xxxxx of xxxxx much xxxx frequent xxx harder xx detect xxx eliminate xxx misinformation xxxxxxxxx over xxx platform xx well xx the xxxxx of xxxxxxx are xxxx important xxxxxx and xxxxxxxx is xxxx active xx address xxxx and xxxxxxxxx the xxxx experience xxxx complete xxxxxxxxxxxx Q xxx is xxxxxxxxxxx for xxxx governance xx Facebook xxxxxx a xxxxx organization xxxx Facebook xxx should xxxxxxxxxxxxxx for xxxxxxxxxx unethical xxxx conduct xxxxxxxxxxxxx and xxx might xxxx be x challenge xx figure xxx Facebook xx the xxxxxx largest xxxxxxxxxxx in xxx world xxxxxxxxxxx the xxxxxxx amount xx information xxxxxxxxxxxx in xxx world xxxxx with xxxxxx Protection xx the xxxx is xxxxxx expected xx individuals xx they xxxx trusted xxx granted xxxxxxxxxx to xxxxxxxxx to xxxxxx their xxxxxxxx information xx the xxxxxx world xxxx is xxxx more xxxxxxxxx to x person xxxx the xxxx they xxx about xx eat xx short xxxx is xxxx Chief xxxx Officer xxx is xxx executive xxxxxxxxxxx for xxx supervision xx the xxxx governance xxxxxxx of x company xx the xxxx of xxxxxxxx there xx no xxxxxxxxxxx about xxx CDO xx the xxxxxxx so xxxx might xxxxxxxx that xxxx Zuckerberg xx the xxxxxxx and xxx as xxxx as xxx chairman xx Meta xx the xxx who xx accountable xxx the xxxxxxxxxx of xxxx in xxxxxxxx Riedel xxx Carin-Isabel xxxxx In xxxxx s xxxxx of xxxx one x information xx the xxxxxxxx network xxx either xxxx him xxxxx his xxxx ambitions xx break xxx at xxxx time xx the xxxx to xxxxxxx Unethical xxxxxxxxxx on xxxxxx media xxxxxxxxx might xxxx huge xxxxxxxxxx both xxxxxxxxxxx and xxxxxxxxxx The xxx of xxxxxx media xx very xxxxxxxx as xxx posting xxxxxxxxx on xxx internet xxxxx mean xxx elimination xx forgetting xxx incident xxxx et xx The xxx of xxxxxx media xxxxxxxx the xxxxx to xxxxx much xxxxxxxxxxx that xxxx would xxx disclose xxxxxxxxx which xxxxxxx in xxx loss xx privacy xx the xxxx Hence xxx use xx social xxxxx unethically xxxxx have xxxxxxx inference xxx result xx security xxxxxxxxxxxx physically xx well xx virtually xxxxxxxxx the xxxxx must xx educated xxxxx the xxxxx related xx the xxxxxxxxxx of xxxxx sensitive xxxx and xxxxxxxxxxxx over xxx protection xx the xxxx s xxxx should xx the xxxxxxxxx objective xx the xxxxxxxxx Keil xx al xxx social xxxxx platforms xxxx Facebook xx Instagram xx Twitter xxx must xx governed xxxx morals xxx ethics xxxxx would xxxxxxxxx the xxxxxxxxx of xxxxxxxxxxxxxx of xxx kind xx a xxxxxxx system xx vast xx Facebook xx s xxxx difficult xx achieve xxx required xxx acceptable xxxxxxx levels xxxx would xxx only xxxxxxx the xxxxxx media xxxxxxxx to xxxxxxxxxxxx and xxxxxxx the xxxx but xxxx require xxx users xx give xxxx effort xx well xxxxx from xxx handful xx the xxxxx out xx the xxxxx of xxxx groups xx social xxxxx no xxx is xxxxx of xxx methods xxxxxxxxx for xxx reduction xx the xxxxxxxxxxxxxx of xxxxx sensitive xxxxxxxxxxx Klonick xxxxxxxxx educating xxxxx about xxx risks xxx dangers xx joining xxxxxx media xx the xxxx responsibility xx the xxxxxx media xxxxxxxxx in xxxx case xxxxxxxx Increasing xxxxxxx behaviours xxx eliminate xxx rise xx privacy xxxxxxxxxxxx in xxxxxx networks x There xxxx been xxxxxxxx data xxxxxxx and xxxxxx issues xxxx have xxxxxxxx media xxxxxxxxx in xxx past xxx years xxxxxxxx one xx more xx those xxxxxx and xxxxxxx how xxxxxxxx has xxxxxxxxxx or xxx progressed xxxxxxxxxx privacy xxx content xxxxxxxxxxxxxxx the xxxxxxxxx Analytica xxxxxxx Facebook xxx fallen xxxx another xxxxxxx of xxxxxxx breach xx its xxxxx in xxxxx after xxxxx years xxx paying x fine xx billions xx dollars xx the xxxxxxxxx Analytica xxxxxxx This xxxxxxx involves x data xxxxxx and xxxxx of xxxxx half x billion xxxxx of xxxxxxxx The xxxx included xxxxx locations xxxxxx as xxxx as xxxxxxxxxxxx status xx the xxxxx and xxx leaked xxxxxx Facebook xxx taken x pledge xx stop xxxx data-scraping xxxxx the xxxxxxxxx of xxxxxx in xxx U x elections xxxx the xxxx of xxxxxxxxxxxxxx But xxx to xxx occurrence xx this xxxxxxx the xxxxxxxx of xxx credibility xx Facebook xxxxxx without xxx doubt xxxxx amp xxxxx This xxxxxxxx leaves xxx people xxxx the xxxxxxxx of xxx trustworthiness xx Facebook xxxx their xxxxxxxxx personal xxx sensitive xxxx Riedel xxx Carin-Isabel xxxxx Data xxxxxxxx are xxxx common xx the xxxxxxx era xx which xx are xxxxxx People xxxxxx to xxxxx big xxxxxxxxx like xxxxxxxx with xx assurance xxxx their xxxx would xx safe xxx won x be xxxxxxxxx Therefore xxxxxxxxx like xxxxx are xx immense xxxxxxxxx of xxx trust xxx privacy xx the xxxxx Facebook xxx taken xxxx steps xxxxx the xxxxxxxxx Analytica xxxxxxx In xxxxxx revelations xxxxxxxx said xxxx it xxx suspended xxxx of xxxxxxxxx of xxxxxxxxxxxx after xxx scandal xxxxxxx an xxxxxxxxxxxxx into xxx software xxxxxxxxx Riedel xxx Carin-Isabel xxxxx Facebook xxxx sued xxxxxxx developers xxx failed xx cooperate xxxx the xxxxxx in xxx investigation xxxxxxxx also xxxxxx that xx has xxxxxx numerous xxxxxxxxxxxx for xxxxx the xxxx of xxx users xxxxxxxxxxxxxxx Venturini xxx Rogers xxx platform xxx also xxxxxxxxxx third-party xxxx from xxxxxxxxx all xxx data xxx started xx limit xxx data xxxxxxxx to xxx apps xxxxxxxxxxxxx these xxxxxxxx are xxx going xx be xxx last xxxx Q xxxxx the xxxxxx discussed xx the xxxx and xxxx recent xxxxxxxxx on xxxxxxxx s xxxx management xxxxxxxxx who xxxxxx responsible xxx setting xxx enforcing xxxx privacy xx content xxxxxxxxxx standards xxx should xxxxx standards xx established xxxxxxxx this xxxxxxx ethical xxxxxxxxx associated xxxx data xxx Facebook x analytical xxxxxxx forced xxxx tech xxxxxxxxx to xxxxxx their xxxx business xxxxxx in xxxxxxxxxx the xxxx This xxxxxxxx of xxxxxxx hawk xx Facebook xxxxxxxxx several xxxx and xxxxxx to xxxx even xxxx strict xxxxxxx regulations xxxxxx than xxxxxxx on xxxxxxxxxxxx interventions xxx company xxx decided xx the xxxxxxxxxxxxxxx privacy xxxxxxxxx and xxxxx which xxxx assist xxxxxxx monetizing xxx personal xxxx of xxx users xxxxx surveillance xx no xxxxxx a xxxxxxxxxx location xxx space xxxxxx an xxxxxxxxxxxxx of xxxxxxx and xxxxxxxx is xxx first xxxx to xxxxxxx control xxxxx The xxxxxxxx scandal xxxxxx drawn xxx attention xx the xxxx firms xxxxxxx implementing x strict xxxxxxx policy xxxx will xxxxxxx privacy xxxxxx focusing xx personal xxxxxxxxxxx and xxxxxx media xxxxxxxx so xxxx they xxx control xxxxxxxx influences xxxx this xxxxxxx Facebook xxx included xxxxxxxxx monitoring xxx a xxxxxxxxxx authentication xxxxxx to xxxx strict xxxx privacy xxx setting xx privacy xxxxxxxxx after xxx Facebook xxxxxxxxxx breach xxx outlined xxxxx privacy xxxxx and xxxxxxxx data xxxxxxxx by xxxx protection xxxx The xx s xxxx General xxxx Protection xxxxxxxxxxx has xxxx one xx the xxxxxxxxxx standards xxxxx can xx used xx companies xx have xxxxxxx of xxxxxxx information xx social xxxxx Satariano xxxx regulation xxx changed xxx way xxxx can xx used xxx stored xx the xxxxx like xxxxxxxx Nyoni xxx Velempini xx this xxx these xxxxxxx standards xxx data xxxxxxxxxx laws xxx be xxxxxxxxxxx that xxxx keep xxx personal xxxxxxxxxxx of xxx users xxxxxx and xxxxxxxxx On xxx other xxxx the xxxxxxx practices xxxxx these xxxxxx have xxxxxxxx in xxxxxxx some xxxxxx and xxxxxxxxxxx apps xx the xx the xxxxxxxx Privacy xxx CPA xxxxx with xxxx has xxxxxxxxx a xxxxxx sense xx ethical xxxxxxxxx in xxxxxxxx norms xx terms xx data xxxxx and xxxxxxx settings xx the xxxxx The xxxxxxxxx legislation xx the xxxxxxxxxx has xxxxxxxx to xxxxxx the xxxxxxxx model xxxx will xxxx strict xxxx protection xxxxxxxx and xxxxxxx settings xx tech xxxxx Riedel xxx Carin-Isabel xxxxx Like xxxxxxx code xx conduct xx facebook xxxxxxx protection xx personnel xxx user xxxx in xxxxx the xxxxxxxxx have xx keep xxx confidentiality xx various xxxxxxx subjects xxx protect xxxxxxxxx data xx the xxxxxx This xxxxxxxx will xx accompanied xx a xxxxxx authorization xx access xxx data xxxx will xxxxxxx negligence xxxxxxx the xxx of xxxxxxxxx Nyoni xxx Velempini xxxxxxxxx the xxxxxxx standards xxx practices xxxx toughen xxx third-party xxxxxxxxx to xxxxxxxxx in xxx user x account xxx accessing xxxx Thus xxxxx rules xxx regulations xxxxxxx in xxxxx of xxxxxxxxxxxxx advancements xxxx avert xxx misuse xx data xxxxxxxxxxx ReferencesChrysos x Empathy xx the xxxxxxxx model xxx Facebook xxx Google xxxx manage xxxxxxxx problem-solving xxxxxxxxx Available xx SSRN xxxxx papers xxxx com xxx papers xxx abstract xx Houser x A xxx Voss x G xxxx The xxx of xxxxxx and xxxxxxxx or x new xxxxxxxx in xxxx privacy xxxx JL xxx Tech xxxxx heinonline xxx hol-cgi- xxx get xxx cgi xxxxxx hein xxxxxxxx jolt xxx section xxxxx J xxx Hanna x J xxxx data xxxxxxx Facebook xxxxxxxxx Analytica xxx privacy xxxxxxxxxx Computer x https xxxxxxxxxx ieee xxx abstract xxxxxxxx Keil x Culnan x Dinev x amp xx H xxxx governance xxxxxxxx privacy xxx project xxxxxx reporting xxxxxxxxxxx H xxxx smith xxxxxxxxxxx Systems xxxxxxxxx - xxxxx link xxxxxxxx com xxxxxxx s x - x Klonick x The xxxxxxxx Oversight xxxxx Creating xx independent xxxxxxxxxxx to xxxxxxxxxx online xxxx expression xxxx LJ xxxxx heinonline xxx hol-cgi- xxx get xxx cgi xxxxxx hein xxxxxxxx ylr xxx section xxxxx C xxxxxxx F xxxxxxx M xxxxxx W xxx B xxxxx T xxxxxxxxxxxxxx of xxxxxxxx providers xxx unlawful xxxxxxxx data xxxxxxxxxx in xxxxx ecosystems x socio- xxxxxxxxxxxx analysis xx Facebook xxx Apple x iOS xxxxxxxxx to xxxx Journal xx Responsible xxxxxxxxxx Mansour x amp xxxxxxx H xxxxxxxxxx Privacy xxxxxxxxxx Practices x study xx privacy xxxxxxxxxx and xxxxx in x private xxxxxxxx group xxxxxxxxxxx of xxx ACM xx Human-Computer xxxxxxxxxxx CSCW x https xx acm xxx doi xxx Nyoni x amp xxxxxxxxx M xxxxxxx and xxxx awareness xx Facebook xxxxx African xxxxxxx of xxxxxxx - x http xxx scielo xxx za xxxxxx php xxxxxx sci xxxxxxx amp xxx S x https xxx sciencedirect xxx science xxxxxxx pii x Rahim x N xxx Relationship xxxxxxx the xxxx Spent xx Facebook xxx GPA xxxxxx of xxxxxxxxxxxxxx International xxxxxxx of xxxxxxxxxxxxxxxxx Applied xxxxxxxx and xxxxxxxxx Research x https xxxxxxxxxxxxxx org xxxxx php xxxxxxx article xxxx Rashid x F x amp xxxxx Z x December xxxxxxxx Twitter xxx Instagram xxx Privacy xxxxxxxxxx In xxxxxxxxxxxxx Conference xx Promising xxxxxxxxxx Technologies xxxxx pp x IEEE xxxxx ieeexplore xxxx org xxxxxxxx document xxxxxx George x amp xxxxxxxxxxxx Knoop xxxxxx quot xxxxxxxx Can xxxxxx Scale xx the xxxxxxx Age xxxx Harvard xxxxxxxx School xxxx - xxxxxxx September xxxxxxxxx A xxxx a xxx Privacy xxx Makes xxxxxx World x Leading xxxx Watchdog xxxxx www xxxxxxxx edu xxxxxxxx G x P x a xxx Privacy xxx Makes xxxxxx Worlds xxxxxxx Tech xxxxxxxx - xxx New xxxx Times xxx Venturini x amp xxxxxx R xxxxxxxxx research xx how xxx digital xxxxxxxxx and xxxxxxxxxx studies xxxxx from xxx Facebook xxx Cambridge xxxxxxxxx data xxxxxx Digital xxxxxxxxxx - xxxxx www xxxxxxxxxxx com xxx absMore Articles From Business Management
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