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Question.3149 - Read this article that explains the importance of repeatability and reproducibility of a measurement system using a machine shop example. Discuss how repeatability and reproducibility apply to a service process. Give an example to clarify the data collection process as well as verification of the measurement system’s validity. http://www.sqaservices.com/Page.aspx/gauge_r_r

Answer Below:

A xxxxxxx process xxxxx efforts xxxxxxxx towards xxx customers xxxxxxx In xxxxxx to xxx fulfillment xx these xxxxxxx the xxxxxxx generates xxx only xxxxxx but xxxx derives xxxxxxxx satisfaction xx a xxxxxx extent xxxxxx tend xx believe xxxx this xxxxxxxx satisfaction xx directly xxxxxx to xxx revenues xxxx generated xxxxxxx if xxx customer xx dissatisfied xxxx the xxxxx need xx clarify xx their xxxxxxxxx To xxxxxx the xxxxxxx the x amp x tool xx a xxxxxx accepted xxxx R xxx R xxxxxxxx aim xx finding xxx root xxxxx behind xxx mistake xxx rectify xxxx The x amp x analysis xxxxx in xxx following xxxxxxxxxxx Determining xxx service xx be xxxxxxx the xxxxxx of xxxxxxxxx required xxx customers xx be xxxxxxx to xxxxxxx up x sample xxxxx represents xxx whole xxxxxxxxxx Putting xxx series xx operations xxx employing xxx sample xxxxxxx successive xxxxxx of xxx operations xxxxxxxx across xxx results xxx comparing xxxx the xxxxxxx Working xx the xxxxxxxxxxxxxx The xxxx should xx collected xx such x comprehensive xxxxxx that xx represents xxx whole xxxxxxxxxx As xxx example xx case xx a xxxx joint xxx R xxx R xxxxxxxx would xxxxxxx not xxxx the xxxxx and xxxxx but xxxx the xxxxxxxxxx personnel xxxxxxxx The xxxxxxxxxxxx of xxxxxxxxxxx system x validity xxxxx be xxxxxxx from xxx fact xxxx each xx the xxxxxxxxx be xxxxxxxxxxx and xxxx free xx the xxxx time xxx measurement xxxxxx should xxxxxxxxxx to xxxx terms xxx are xxx vaguely xxx The x amp x analysis xxxxx in xxxxxxxxx the xxxxxxxx of xxxx and xxxxxx At xxx same xxxx it xxxxx in xxxxxxxxx sustainability xxxxxxx efficiency xxx effectiveness xxxxxxxx are xxxxxxx to xxxxxxx and xxxx operation xx critically xxxxxxxx thus xxxxxxxxx the xxxxxxxxxxxxx of xxxx and xxxxx process xxxxxxxx References xx Systems xxxxxxxxx measurement xxxxxxxx with xxxx R xxx R xxxxxxx America xxxxxx Knowledge xxxxxx Quality xxxxxxxxxxx tools xxxx to xxx Gage x amp x Analysis

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