Question.657 - Choose a service (e.g., the DMV, a fast-food eatery, a bank) and write a short paper (one page) describing how you would implement lean and/or Six Sigma methodology into that service to improve the value to the customer.
Answer Below:
Kentucky xxxxx Chicken xx commonly xxxxx as xxx is xxx of xxx largest xxxxxxxxx eateries xxxxxxxxxxx by xxxxxxx Sanders xx North xxxxxx Kentucky xx The xxxx eatery xxxxxxx when xxx chicken xxx first xxxx in x gas xxxxxxx Gradually xxx small xxxx became xxx largest xxxxxxxxxx in xxx global xxxxxx KFCs xxxxxxxx goal xx to xxxxxxx the xxxx quality xxxx for xxxxxxxx loyalty xxx satisfaction xxx vision xxxxxxxxx of xxx is xx provide xxxx in x quick xxxxxxxx setting xxxx caters xx cost-conscious xxxxxxxxxxxxxxxx people xxxx suggests xxxx the xxxxxxxxxxxx is xxxxx on xxxx strategic xxxxxxxxxxxxx Uddin xx such xxx company xxxxxxxxx Total xxxxxxx Management xxxxx are xxxxxxx metrics xxxxxxx which xxx performance xx supply xxxxx process xx assessed xxx raw xxxxxxxxx and xxxxxxxxx are xxxxxxxx through xxxxxxxxxxx metrics xxx accordingly xxxx is xxxxxxxx Reliability xxx congruence xxx the xxxxx factors xxxxxxx which xxx performance xx measured xx order xx ensure xxx best xxxxxxx food xx delight xxx customers xxx satisfy xxxxx soul xxxxx Moreover xx terms xx customer xxxxxxx KFC xx considered xx be xxx most xxxxx handler xx customers xxxxx and xxxxxxx where xxx response xx the xxxxxxxxx is xxxx and xxxxx However xxxxxxxxxx improvement xx practiced xxxxx employees xxx trained xx such x manner xxxx they xxxxxxxxx the xxxxxxx management xxxxx and xxxxxxxxxx in xxxxx operation xxx does xxxxxxxxxxxx about xxx product xxxxxxx the xxxxxxxxxx with xxx rival xxxxxxxxx like xxxxxxxxx Subway xxxxx Therefore xxxxxxxxxxxx six xxxxx methodologies xx convenient xxx productive xx KFC xxxxx the xxxxxxx practices xxxxxxx management xxxxx and xxxxxxxxxx it xxxxx be xxxxxx to xxxxxxxxxx any xxxxxxx or xxxxx and xxxxxxxxxx identify xxx problem xxxxxxxx amp xxxx The xxxxxxxx will xx quality xxxxxxxxxx tools xxx the xxxxxxxxxxx key xxxxxxx that xxxx highlight xxxxx part xx the xxxxxxxxxx is xxxxxxx and xxxxxxxxxxx the xxxxxxx will xx identified xxxxxxxx amp xxxx Six xxxxx will xx implemented xx work xxxx the xxxxxxx and xxxxxxxxx in xxxxx point xx that xxx companys xxxxxxxxxx doesnt xxx affected xxxxxxxx if xxx food xxxxxxxx are xxxxxxxxx in xxxxxxxxxxxx model xxxx helps xx reducing xxxx storage xx needs xxxxx The xxxxxxxxx value xx KFC xx based xx the xxxxxxxxxx of xxx customers xxxxxxxxx the xxxxxxx and xxx services xxxxx they xxxxxxxx by xxxxxxxxx the xxxxxxx and xxxxxxx with xxxxx competitive xxxxxxxxx Uddin xxxxxxxxx when xxxxxxxxx are xxxxx to xxx more xx KFC xxxxxxx of xxxxx to x cheap xxxxxxx it xxxxxxxx that xxxxxxxxx are xxxxxx worth xxx quality xx the xxxxxxx Moreover xxx offers xxxxxxx incentives xxx offers xxxx makes xxxxxxxxxxx for xxx customers xxxxxxxxxx Alharthi x amp xxxx T xxxxxxxxx Lean xxx sigma xxxxxx management xxx innovation x theoretical xxxxxxxxx In xxxxxxxxxxx of xxx rd xxxxx American xxxxxxxxxxxxx Conference xx Industrial xxxxxxxxxxx and xxxxxxxxxx Management xxxxxxxxxx DC xxxxxxxxx - xx - xxxxx S x Operational xxxxxxxxxx and xxxxxxxxxx of xxx An xxxxxxx EPRA xxxxxxxxxxxxx Journal xx Research xxx Development xxxx -More Articles From Operation Management
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