Question.3005 - Identify the customers of a process at your workplace. Then, identify their requirements from that process, and categorize them using the Kano Model, viz., must-be requirements, one-dimensional requirements, and delighters. Workplace description: Project management of a company that installs machines for cancer treatment
Answer Below:
PROJECT xxxxxxxxxx OF x COMPANY xxxx INSTALLS xxxxxxxx FORCANCER xxxxxxxxxxx today xxxxx s xxxxx the xxxxxxxxxxxx of xxx customers xxx rapidly xxxxxxxx Customer xxxxxxxxxxxx are xxxxxxxxx in xxxxx to xxxxxxx a xxx product xx process xxxx model xxxxx to xxxxx the xxxxxxxx requirements xxx development xx products xx processes xxx is xxx of xxx most-preferred xxxxxx There xxx two xxxxxxxxxxx questionnaires xx the xxxx model xxxxxxxxxx and xxxxxxxxxxxxx regarding xxx satisfaction xxx requirements xx the xxxxxxxxx Md xxxxxxx Rashid xxx rsquo xxxx Tamaki x M x Sharif xxxxx and xxxxxxx Kubo xxxxxxxxxxxxx is x company xxxxx in xxx United xxxxxx which xxxxxxxx medical xxxxxxxxxx and xxxxxxx supports xxx major xxxxxxxxx oncology xxxxxxxxx which xxxxxxxx linear xxxxxxxxxxxx of xxx latest xxxxx as xxxx as xx scanners xxxx Siemens xxxxxx and xxxxxxx Many xxxxxxx facilities xxxx the xxxxxxx of xxxxxxxxxxxxx Acceletronics xx the xxxx independent xxxxxx accelerator xxxxxxx company xxxxxxxxxx to xxx quality xxxxxx standards xxxxxxx Nguyen xxxxxx Pearson xxxxx Young xx Linear xxxxxxxxxxx radiation xx used xx treat xxxxxx Linear xxxxxxxxxxxx are xxxxxxxxx in xxxxxxx sizes xx can xx as xxxxx as xxx inches xxx as xxxxx as xxx miles xxxx In xxxxx to xxxxx cancer xxxxxxxx through xxx radiation xxxxxxx most xxxxxxxxx use xxxxxx which xxxxx to xxxxxx radiation xx an xxxxxxxxxxxx direction xxxx of xxx linear xxxxxxxxxxxx also xxxx doctors xxxx radio xxxxxxx which xx a xxx technique xxx cancer xxxxxxxxx Acceletronics xxxxxxxx various xxxxxx accelerators xx well xx helps xx installing xxx maintaining xxx machines xx providing xxx expertise xx also xxxxx in xxx project xxxxxxxxxx of xxx customers xxx wish xx add xxx wing xx their xxxxxxxx department xxx wish xx add xxxxxx accelerator xxxxxxxxx in xxxxx treatment xxxxxxx IMRT xxxxxxxxx Intensity xxxxxxxxx Radiation xxxxxxx equipment xxxxxxxx high-tech xxxxxx treatment xxxxxxxx Acceletronics xxxxxxxx the xxxxxx model xx IMRT xxxxxxxxx machine xxxxx is xx great xxxxxxxxxx Many xxx medical xxxxxxxxxxxx in xxxxxxx are xxxxxxxxx of xxxxxxxxxxxxx It xx in xxxxxxxxxxx with xxxxxxxxx Oncology xxxxxxx incorporated xxx it xxxxxxxx an xxxxxxxxx selection xx it xx also xxxxxxxx extended xxxxxxxxx to xxx customers xxxxxxxxx the xxxxxxx it xxxxxxxx if xxxxxxxx goes xxxxx then xxx customers xxx secured xxxx they xxxx a xxxxx The xxxxxxx program xx Acceletronics xxxxx it xx monitor xxx delivery xx its xxxxxxx and xx also xxxxxxx that xxxx level xx customer xxxxxxxxxxxx is xxxxxxxx Some xx its xxxxxxxxx are xxxxxxxxx Testing xxxxxxxx Kosciusko xxxxxxxxx Hospital xxxxxxxxxxx Medical xxxxxx West xxxxxxxx Cancer xxxxxx Norval x Morey xxxxxx Finley xxxxxxxx Cedars xxxxxxx Center xxxxxx Cancer xxxxxx John x Marsh xxxxxx Center xxxxx are xxxx other xxxxxxxxx of xxxxxxxxxxxxx Customer xxxxxxxxxxxx is xxxx important xxx a xxxxxxx Every xxxxxxx wants xx provide x high xxxxx of xxxxxxxxxxxx to xxx customers xxxx the xxxxxxx they xxxxx and xxxx should xxxxxxx the xxxxxxxxx the xxxxxxxx as xxx their xxxxxxxxxxx Some xx the xxxxxxxxxxxx of xxx customers xx Acceletronics xxx To xxxxx the xxxxxxx on xxxx without xxx delay xxx in x timely xxxxxx To xxxxx the xxxxx job xx per xxxxx specification xxx first xxxx They xxxxxx the xxxxxxxx made xx them xx be xxxxxxxxx They xxxxxx the xxxxxxxxxxx to xx worry-free xx safeguard xxxxx interests xx avail xxxxxxxx of xxxx quality xx avail xxxxxx service xxx protection xxxx warranty xxxx expect xx avail xxxxxxx with xxxxxxx disruption xxx preventive xxxxxxxxxxx To xxxx knowledgeable xxxxxxx engineers xxx can xxxxxxxx machine xxxxxxxx The xxxxxxxxxxxx and xxxxx of xxxxxxxxx are xxxx and xxxx keep xxxxxxxx with xxxx As xxxxxxxxx before xxx Kano xxxxx helps xx study xxx customer xxxxxxxxxxxx for xxxxxxxxxxx of xxxxxxxx or xxxxxxxxx It xxxxxxxxx three xxxxx of xxxxxxxxxxxx for x product xxxxx influences xxxxxxxx satisfaction xxxxxxxxxxx when xxxx are xxxxxxxxx Must-be xxxxxxxxxxxxx These xxxxxxxxxxxx are xxxxx requirements xxxxx if xxx fulfilled xxxxx to xxxxxxx dissatisfaction xxxxx the xxxxxxxxx The xxxxxxxxx take xx for xxxxxxx that xxxxx requirements xxxx be xxxxxxxxx so xx their xxxxxxxxxx their xxxxxxxxxxxx level xxxx not xxxxxxxx On xxx fulfilment xx the xxxxxxx requirements xxx customer xx in x state xx ldquo xxx dissatisfied xxxxx The xxxxxxxxx feel xxxx the xxxxxxxxxx of xxxxx requirements xx a xxxx and xxxx does xxx demand xxxx explicitly xxx must-be xxxxxxxxxxxx are x decisive xxxxxx and xxxxx non xxxxxxxxxx will xxxx to xxxxxxx dissatisfaction xxxxx the xxxxxxxxx and xxxx will xxxxxx not xxxxxxxxxx in xxx product xx service xxxxxxxxxxxxxxx requirements- xxxxxxxxxxx these xxxxxxxxxxxx customer xxxxxxxxxxxx is xxxxxxxx proportional xx the xxxxx of xxxxxxxxxxx if xxx level xx fulfilment xx high xxxx the xxxxxxxx rsquo x satisfaction xxxx also xx high xxx lower xxx level xx fulfilment xxxx lower xxxx be xxx customer xxxxx s xxxxxxxxxxxx Usually xxx customer xxxxxxxxxx demands xxxxx requirements xxxxxxxxxx requirements xx Delighters- xxx customers xx not xxxxxxxxxx demand xxxxx requirements xxx neither xx they xxxxxx them xx be xxxxxxxxx If xxxxx requirements xxx fulfilled xxxx it xxxxxxxx more xxxx proportional xxxxxxxxxxxx to xxx customers xx these xxxxxxxxxxxx are xxx fulfilled xxxx the xxxxxxxxx do xxx feel xxxxxxxxxxxx Elmar xxxxxxxxx Franz xxxxxx Kurt xxxxxxx Hans x Hinterhuber xxxxxxxxxx Md xxxxxxx Rashid xxx rsquo xxxx Tamaki x M x Sharif xxxxx and xxxxxxx Kubo xxxxxxxxxxxxx Journal xx Engineering xxxxxxx and xxxxxxxxxx Vol xx pp x http xxx ijest-ng xxx vol xx ijest-ng-vol xxx -pp x pdf xxxx www xxxxxxxxxxxxx com xxxxxxxx Linear-Accelerator-Radiation-articles xxx Michael xxxxxx Ingrid xxxxxxx James xxxxx Jr xxxx www xxxxxxxxxxxxxxx com xxxxxxxxxxx aapm-total-solutions xxx http xxx acceletronics xxx AcceletronicsNDTBrochure xxx Elmar xxxxxxxxx Franz xxxxxx Kurt xxxxxxx Hans x Hinterhuber xxxxxxxxx Volume x of xxx IX xxxxxxxxxxxxx Working xxxxxxx on xxxxxxxxxx Economics xxxxxxxxx Igls xxxxxxx February x pp x http xxxxxxx kfupm xxx sa xxx bushait xxx - xxxx kano-model xxxMore Articles From Operation Management