Question.914 - Please respond to the following: Select two fast food restaurants and evaluate them in terms of service quality. Suggest ways to improve the service quality. Evaluate the two fast-food restaurants in terms of the “Seven QC tools” discussed in Chapter 16 of textbook, OM. Determine the top three QC tools that tend to be most valuable to business owners. Explain your rationale. Be sure to respond to at least one of your classmates' posts.
Answer Below:
For xxxx discussion x would xxxxxx Burger xxxx and xxx to xxxxxxxx the xxxxxxx quality xxxxxx King xxx KFC xxxx have xxxxxxxxxxxxx service xxxxxxx Burger xxxx is xxxxx for xxx fast xxx efficient xxxxxxx with xxxxxxxxx able xx order xxx receive xxxxx food xxxxxxxx KFC xx known xxx its xxxxx food xxxx a xxxx variety xx menu xxxxx available xx improve xxx service xxxxxxx at xxxxxx King xxx KFC xxxx companies xxxxxx look xxx ways xx enhance xxx customer xxxxxxxxxx when xxxxxxxx and xxxxxx in xxxx as xxxxxxxx more xxxxxxx for xxxxxxxxxxxxx and xxxxxxxxx more xxxxxxx staff xxxx companies xxxxxx also xxxxxx in xxxxxxxx and xxxxxxxxxxx for xxxxx staff xx ensure xxxx they xxx providing xxx highest xxxxxxx customer xxxxxxx Both xxxxxxxxx should xxxxx on xxxxxxxxx their xxxxxxxxx with xxxx healthy xxx sustainable xxxxxxx Industries xxx the xxxxx QC xxxxx also xxxxxxxx to xx the xxxxx Basic xxxxx of xxxxxxx to xxxxxx and xxxxxxx issues xxx top xxxxx QC xxxxx that xxxx to xx most xxxxxxxx to xxxxxxxxxx business xxxxxx are xxxx Charts xxxx Charts xxxx be xxxxxxx to xxxxxxxxx the xxxxxxxxx and xxxxxxxxxx used xx a xxxxxxxx This xxxx is xxxxxxxx to xxxxxxxxxx business xxxxxx as xx can xxxx them xx identify xxx inefficiencies xx bottlenecks xx their xxxxxxxxxx Check xxxxxx These xxx be xxxxxxxx to xxxxx the xxxxxxxx and xxxxxxx of xxxx products xxx services xxxx tool xx valuable xx restaurant xxxxxxxx owners xx it xxx help xxxx to xxxxxxxx any xxxxxx or xxxxxxxx quickly xxx easily xxxxx and xxxxxx Diagrams xxxx will xxxx to xxxxxxxx a xxxxxxxxx root xxxxx This xxxx is xxxxxxxx to xxxxxxxxxx business xxxxxx as xx can xxxx them xxxxxxxx and xxxxxxx issues xxxxxxxxxxxxxxxx and xxxxxxxxxxx These xxxxx QC xxxxx are xxxxxxxxxxxx valuable xx fast-food xxxxxxxxxxx due xx the xxxxxxxxxx of xxxxxxxxxx accuracy xxx quality xx their xxxxxxxxxx These xxxxx can xxxx business xxxxxx to xxxxxxxx any xxxxxx or xxxxxxxx quickly xxx efficiently xxxxxxxx them xx take xxx necessary xxxxx to xxxxxxx themMore Articles From Operation Management