Question.3037 - Instructions: Use the Case Study presented here to answer the questions below. Your responses should demonstrate your understanding of the course content and your analysis and critical thinking; you are not expected to just re-iterate what is in the textbook and the course modules, but to integrate the information and relate it to the Case Study. Answers will be in the form of a list or short answers, as indicated in the questions. Proper APA style must be used for any citations and references that you use. Your Exam will be graded on the accuracy of your responses and whether you have appropriately tied your response to the Case Study. Responses that do not mention the Case Study will receive very few points, if any. Each question is worth 10 points. Case Study You have been working for some time at UMUC Pizza, a pizza restaurant located near the UMUC campus. The owner, Bill, is very interested in expanding his successful business. He has just bought Priority Pizza, a pizza shop in a good location across town, and has hired a store manager. He has decided to name the new business (at both locations) UMUC Pizza. Bill’s research shows that there are many other local stores that sell pizza: outlets for major pizza chains in malls and other locations, small outlets and specialty shops, and larger restaurants. While Bill has been keeping all his records of orders, sales and inventory on paper, the records at Priority Pizza are located on the manager’s PC in Excel files. Bill realizes that he must treat the two stores as a single business, with one set of accounts, one billing system, etc. He thinks this is also a good time to stop using paper records for his orders, sales and inventory. Bill really hopes to continue to expand his business by buying other pizza outlets, but he will need good information about his current businesses to know when he should make his next acquisition. He has asked you to help him develop the business strategy and IT Plan to accomplish his goals. You know that there are methodologies for analyzing the business environment and that there are multiple ways to expand the business. You also recognize that IT is an important component for achieving Bill’s goals. 1. Explain Porter’s Five Forces Model and how Bill can use it to analyze his current business and his expansion. Be sure to address each of the 5 forces and explain to Bill what they mean for his UMUC Pizza business.2. Based on your analysis in question #1, select one of the five forces and explain how Bill can incorporate his analysis of that force into his Strategic Business Plan (SBP).3. List three business areas and/or processes used in the UMUC Pizza shops that could be supported by an IT solution. a. b. c.4. List and describe (in two or three sentences each) three IT projects that should be a part of Bill’s IT Plan – one project to support each area and/or process identified in question #3 above. a. b. c.5. Explain how each IT project listed above specifically improves and/or supports Bill’s UMUC Pizza business. a. b. c.6. If Bill decides to enter the world of eCommerce, which of the eCommerce models (business-to-business, customer-to-business, business-to-customer, or customer-to- customer) would you recommend to him as a best fit for his business and how would it benefit his business?7. Describe for Bill what a Supply Chain Management (SCM) solution would look like for his UMUC Pizza business and how his business could benefit from implementing an SCM solution.8. Describe for Bill what an Enterprise Resource Planning (ERP) solution would look like for his UMUC Pizza business and how his business could benefit from implementing an ERP solution.9. What benefits would Bill get for his business from implementing a relational database? Your response must be tied directly to Bill’s pizza stores.10. Make a list of five ways that Bill could protect the data and systems that he is going to put in place. Consider the type of data and systems that would be relevant to Bill’s pizza stores. a. b. c. d. e.
Answer Below:
Explain xxxxxx s xxxx Forces xxxxx and xxx Bill xxx use xx to xxxxxxx his xxxxxxx business xxx his xxxxxxxxx Be xxxx to xxxxxxx each xx the xxxxxx and xxxxxxx to xxxx what xxxx mean xxx his xxxx Pizza xxxxxxxx The xxxxxx s xxxx Forces xxxxx propounded xx Michael xxxxxx spoke xxxxx the xxxxxxxxxxx forces xxxx have xx impact xx the xxxxxxxx environment xx the xxxxxxx According xx this xxxxx there xxx five xxxxxx which xxxxxx the xxxxxxxxx environment xx a xxxxxxxx The xxxxx force xx referred xx the xxxxxxxxx of xxxxxxx among xxxxxxxxxxx firms xxxx focuses xx the xxxxxxxxxxx that xxx business xxxxx from xxxxxxxx business xxxxxxxxxxx The xxxxxx force xx the xxxxxx of xxxxxxxxxxx This xxxxxx addresses xxx risk xxxx a xxxxxxxx firm xxxxx from xxx substitute xxxxxxxx and xxxxxxxx The xxxxx force xx this xxxxx provides xxxxxxx about xxx risk xxxx potential xxxxxxxxxxx A xxxxxxxx firm xx always xx a xxxx of xxxxx at xxxx with xxxxxxxxx competitors xxx might xxxxx the xxxxxx The xxxxxx force xx the xxxxxxxxxx power xx the xxxxxx which xxxxxx that xxx business xxxxxxxxxxx of xxx business xx impacted xx the xxxxxxxxxx bargaining xxxxx of xxxxxxxxx This xxxxxxxxxx power xx suppliers xxx a xxxxxxxxxx hold xxxx the xxxxxxx operations xxx profitability xx the xxxxxxx The xxxxx force xx the xxxxxxxxxx power xx the xxxxxx which xxxxxxx the xxxxx of xxxxxxxxxx braining xxxxx the xxxxxx of xxx business xxxx over xxx company xx case xxx buyers xxxx low xxxxxxxxxx power xxxx it xx profitable xxx the xxxxxxxx In xxxx of xxxx Pizza xxxxxxxx the xxxxx force xx intensity xx rivalry xxxxx existing xxxxxxxx comes xxxx established xxxxx chains xxxx are xxxxxxx in xxx business xx facesrivalry xxxx established xxxxxx from xxxxx companies xxxxxxx pizza xxxxxxx and xxxx larger xxxxxxxxxxx The xxxxxx force xxx UMUC xx in xxx shape xx substitute xxxxxxxx like xxxxx fast xxxx options xxxxx includes xxxxxxx hot xxxx etc xxx third xxxxx is xx the xxxxx of xxx entrants xx the xxxxxx in xxx pizza xxxxxxxx which xxxx has xx deal xxxx The xxxxxx force xxxxx in xxx form xx the xxxxxxxxxx bargaining xxxxx the xxxxxxxxx of xxx pizza xxxxxxxx The xxxxx force xx the xxxxxxxx comes xx the xxxx of xxx level xx bargaining xxxxx that xxx pizza xxxxxx have xxxx UMUC xx is xxxxxxxxx on xxx level xx bargaining xxxxxxxxxx of xxx consumers xxxx amp xxxxx Based xx your xxxxxxxx in xxxxxxxx select xxx of xxx five xxxxxx and xxxxxxx howBill xxx incorporate xxx analysis xx that xxxxx into xxx Strategic xxxxxxxx Plan xxx Bill xxx incorporate xxxxxxx among xxxxxxxx established xxxxx while xxxxxxxxxxxxx his xxxxxxxx for xxxxxxxxx Business xxxx Strategic xxxxxxxx Plan xx developed xxx translating xxxxx of xxx firm xxxx preparedness xxx developing xxxxx for xxxxxxxxxxxxxx within xxx business xxxx Bill xxx utilize xxxxxxx among xxxxxxxx established xxxxx by xxxxxxxxx the xxxxxxxxx competitive xxxxx that xxx operating xx the xxxxxx He xxx to xxxxx the xxxxx of xxxxxxxxxxx each xxxxxxxx firm xxxxxxxx to xxx firm xxx the xxxxxx in xxxxx he xxx mitigate xxxx competition xxxxxxxxxxxx this xxxxx also xxxxxxxx him xx develop xxx Strategic xxxxxxxx Plan xx a xxxxxx in xxxxx he xxx understand xxx strength xxx weakness xx the xxxxxxxxxxx This xxxxx assist xxx in xxxxxxxxxx a xxxxxxxx strategy xxxxxx business xxxxxx List xxxxx business xxxxx and xx processes xxxx in xxx UMUC xxxxx shops xxxx could xx supported xx an xx solution x Orders xxxx Pizza xxxxx can xxxxxxx an xxxxxxxxx IT xxxxxxxx in xxxxxx a xxxxxxxxx system xxx sending xxxxxx orders xx its xxxx of xxxxxxxxx b xxxxx It xxx also xxxxxxx the xx solutions xxx its xxxxx function xxxxx can xxxx to xxxxxx sales xxxxxxxxxxx for xxx customers xxxxxxxxxxxx having xxxxxxxxx paperless xxxxx function xxxxx allow xx have x system xxxxxxx it xxx get xxxxxxxx insights xxxx the xxxxxx and xxxxxxxxxxx of xxx customers x Inventory xxxxxxxxx management xx an xxxxxxxxx division xx the xxxxxxxxxx of xxx pizza xxxxx It xxx utilize xxx IT xxxxxxxx to xxxxxx the xxxxxxxxx management xx its xxxxx which xxx reduce xxx overall xxxxxxxxxx cost xxx provide xxxxxxx from x lean xxxxxxxxx management xxxxxx List xxx describe xx two xx three xxxxxxxxx each xxxxx IT xxxxxxxx that xxxxxx be x part xx Bill xxx Plan xxx project xx support xxxx area xxx or xxxxxxx identified xx question xxxxx a xxxxx UMUC xxxxx chain xxx develop xx effective xxxxx function xx way xx asupporting xx function xx the xxxxx division xx the xxxxxxx it xxx begin xxxxxxxxx system xx generate xxxxxx on xxx basis xx the xxxxxxxx s xxxxxxxxxxx This xxxxx eliminate xxx use xx paper x Inventory xx the xxxxxxxxx division xx can xxxxx the xxxxxxxxxxx of xxx stocks xx a xxxx within xxx IT xxxxxx which xxxxx ease xxx work xx Bill xxxx he xxx to xxxxxxx the xxxxx available xxx also xxxxxxx crucial xxxxxxxxxxx about xxxxxxxx that xxxxxxx to xx purchased xx shall xxxx a xxx of xxxx s xxxxxxxx by xxx of xxxxx away xxxx unnecessary xxxxxxxxx c xxxxxx Instead xx having x traditional xxxxxxxx system xxxxxxx paper- xxxxxxxxx orders xxxxx for xxx suppliers xxxx Pizza xxx move xxxx paperless xx supported xxxxxxxx system xxxxx connects xxx requirements xx the xxxx directly xx its xxxxxxxxx It xxxxx crucial xxxx for xxxxxx fulfillment xx the xxxxx Explain xxx each xx project xxxxxx above xxxxxxxxxxxx improves xxx or xxxxxxxx Bill xxxxx Pizza xxxxxxxx a xxx first xxxxxxx targets xxx sales xxxxxxxx benefits xxx company xx way xx faster xxxxxxxx of xxx products xxx time xxx between xxx placing xx the xxxxx by xxx customer xxx final xxxxxxxx of xxx Pizza xx reduced xxxx also xxxxxxxxx overall xxxxxxxx experience x The xxxxxxxxx management xxxxxxx provides xxxxxxx to xxx business xx way xx reduced xxxxx of xxx inventory xx the xxxxxxxxx can xxxxxx leaner xx provides xxxxxxxxxxxxx of xxx business xx know xxx exact xxxxxx of xxx inventory xx any xxxxxx so xx can xxxxx optimum xxxxx size xxx reduces xxx risk xx cost-overruns xxx to xxxxxxxxxxxxx or xxxxxxxxxxxxxx of xxxxxxxx c xxx order xxxxxxxxxx system xx UMUC xxxxx is xxxxxxxx to xxxxxxxxxx its xxxxxxxx with xxx suppliers xxxxxxx time xxxxx is xxxx while xxxxxxxxxxxxx suppliers xxxxxxx to xxx requirements xx the xxxx and xxxxxxxx of xxxxxxx inputs xxxxx be xxxxxxx in xxx event xx having x proper xx solution xx the xxxxx management xxxxxx If xxxx decides xx enter xxx world xx eCommerce xxxxx of xxx eCommerce xxxxxx business-to-business xxxxxxxxxxxxxxxxxxxx business-to-customer xx customer-to-customer xxxxx you xxxxxxxxx to xxx as x best xxx for xxx business xxx how xxxxx it xxxxxxx his xxxxxxxx Answer xxx firm xxxxxx utilize xxx Business-to-customer xxxxx as xx provides xxx firm xxx potential xxxxxxxx reach xxx to xxx final xxxxxx through xxx online xxxxxx of xxxxxxxxxx Other xxxx of xxxxxxxxxx like xxxxxxxxxxxxxxxxxxxx is xxx relevant xxx him xxx it xxxxx not xxxxxxx him xxx real xxxxxxxx through xxxx medium xxx final xxxxxxx are xxxxxx customers xxx so xxxxxxxxxxxxxxxxxxxx e- xxxxxxxx medium xx most xxxxxxxx for xxx firm xx shall xxxxxxx benefit xx reduced xxxx time xx fulfillment xx orders xxxxxxxxx sales xxx better xxxxxxxxxxxxxxxx the xxxxxxx and xxxxxxxxxxx in xxx internal xxxxxxxxxxxx of xxx firm xxxxxxxxx amp xxxxxxxx Describe xxx Bill xxxx a xxxxxx Chain xxxxxxxxxx SCM xxxxxxxx would xxxx like xxx his xxxx Pizza xxxxxxxx and xxx his xxxxxxxx could xxxxxxx from xxxxxxxxxxxx an xxx solution xxxxxx The xxxxxx Chain xxxxxxxxxx solution xx defined xx the xxxxxxx process xxxxxxxx logistics xxxxxxxxx research xxxxxxxxxxx gathering xxxxxxx design xxx total xxxxxx analysis xxxxxxx For xxx firm xx Bill xxx SCM xxxxxxxx should xxxx centralized xxxxxxx His xxx solution xxxxxx incorporate xxxxxxxxxxx logistical xxxxxxx for xxx the xxxxxxx All xxxxxxxx function xxxxxx be xxxxxxx from x central xxxxxxxx which xxxxx benefit xxx company xx way xx savings xx bulk xxxxxxxxx and xxxx they xxx be xxxxxxxxxxx to xxxxxxx locations xx per xxx requirements xx the xxxx This xxxxxx of xxx solution xxxxx provide xxxxxxx costing xxxxxxx and xxxxx managerial xxxxxxxxxx requirements xxxxx from xxxx it xxxxx also xxxxxxx better xxxxxxxxxx in xxx operations xx this xxxx of xxx can xxxxxx to xxxxxxx substantial xxxxxxx to xxxx Pizza xxxxxxxx for xxxx what xx Enterprise xxxxxxxx Planning xxx solution xxxxx look xxxx for xxx UMUC xxxxx business xxx how xxx business xxxxx benefit xxxx implementing xx ERP xxxxxxxx Answer xxx ERP xx the xxxx has xx incorporate xxx overall xxxxxxx of xxx firm xxxxxxxxx the xx systems xx has xx take xxxx account xxx process xxxx within xxx firm xxxxxxxx structure xxx overall xxxxxxx of xxx people xx the xxxx Bill xxx to xxxxxxxxxxx his xxxxxxxx requirements xxxxx drawing xx his xxxxx for xxx system xx has xx integrate xxx his xxxxx divisions xx the xxxx like xxxxx orders xxxxxxxxx people xxxxxxxxxx marketing xxx into x single xxxxxxx monitoring xxx controlling xxxxxx within xxx ERP xxx benefits xx ERP xxxxxx shall xx that xxx business xxxxxxxxx would xxxxxx streamlined xxx work xx an xxxxxxxxxx manner xx shall xxxxxxxxx uniform xxxxxxxxx and xxxxxx inventory xxxxx Additionally xx shall xxxxxxx consolidated xxxxx inventory xxx receivables xxxxxx the xxxxxxx chains xx UMUC xxxxx Eresourceerp xxx What xxxxxxxx would xxxx get xxx his xxxxxxxx from xxxxxxxxxxxx a xxxxxxxxxx database xxxx response xxxx be xxxx directly xx Bill x pizza xxxxxx Answer xxxx can xxxxxxx relational xxxxxxxx for xxxx Pizza xx order xx benefit xx managing xxxxx amount xx various xxxxxxxx data xxx information xx provides xxxxxxx by xxx of xxxxxxxx information xxx future xxxxxxxx The xxxxxxx efficiency xx the xxxx management xxx productivity xx the xxxxxxxxxx is xxxxxxxx In xxx case xx UMUC xxxxx use xx relational xxxxxxxx can xxxx the xxxxxxxx toimprove xxx productivity xx using xxxxxxxxxxx related xx its xxxxxxxxxxxx of xxxxxxxxx It xxx also xxx the xxxxxxxxxx database xx develop xxxx related xx customer xxxxxxxxxxx This xxxxx help xxx firm xx plan xxx strategy xxxxxxxxx to xxxxxxxx requirements xxxxxx Make x list xx five xxxx that xxxx could xxxxxxx the xxxx and xxxxxxx that xx is xxxxx to xxx in xxxxx Consider xxx type xx data xxx systems xxxx would xx relevant xx Bill x pizza xxxxxx a xxxxxx The xxxxxxxx systems xxxxxx be xxxxxxx with xxxxxxxx and xxxxxxxxx software xxxxxxxx Password xxxxxxxxxx of xxxxxxxxx of xxx company xxxxxxx should xx done xx all xxxxx to xxxxxxxx data xxxxxxxx and xxxxxxxxx Unauthorized xxxxxx ofc xxxxxxxxxxxxxx Maintain x clear xxxxxxxxxxxxxx trail xxxxx shall xxxxx the xxxx to xxxxxxxx the xxxxxx in xxxxx the xxxx moves xxxxxx the xxxxxx to xxxx people xxxxxxxxxxx for xxxx security x Encryption xxxxxx Use xxxx encryption xxxxxxx that xxxxx allow xxxx to xx encrypted xx a xxxxxxxx manner xxx prohibiting xxxxxxxxxxxx usage xx the xxxx e xxxxxxx Early xxxxxxx is xxxxxxxx for xxxxxxxxxxx and xxxxxxx of xxxx and xxxxxxx Regular xxx continuous xxxxxxx is xxxxxxxxx for xxxx protection xxxxxx Junod xxx Oechslin xxxxxxxxxxxxxxxx G xxxxx P xxxxxxxx P xxxxxxxx System xxxxxxxx EPFL xxxxxxxxxxxxxxxxx com x d xxx Related xxxxxxxxx Retrieved xxxx http xxx eresourceerp xxx ERP-benefits xxxxxxxx C xxxxx G xxxxxxxxx Management x Theory xx Integrated xxxxxxxx Cengage xxxxxxxx Morden x Principles xx Strategic xxxxxxxxxx Ashgate xxxxxxxxxx MacGregor x Vrazalic x E-Commerce xx Regional xxxxx to xxxxxx Enterprises xxxx Group xxx Mentzer x Supply xxxxx Management xxxx Nelson x Metadata xxxxxxx Secrets xxxxMore Articles From Management
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