Question.3050 - 1-3 Short Paper: Process Waste For the processes (purchasing, accounting, design, manufacturing, customer service, call center, etc.) at your workplace, identify two (potential) examples for each of the seven forms of waste (the seven forms of waste need not be from the same process). Also, brainstorm with your colleagues and report a potential solution to eliminate/minimize each of the 14 wastes.Waste Type Example Potential Solution1. Confusion 2. Confusion 3. Motion 4. Motion … … … 1. Inventory 2. Inventory FYI… The following are the seven forms of potential process waste, with examples: • Confusion ? Customer at a grocery store not knowing which aisle to go to for the protein bars ? Student at a university not knowing which form to use to transfer credits ? Nurse at a hospital wondering where to stock the abdominal pads • Motion ? Students being asked to go to another building for further help ? Receptionist having to walk or bend to reach the printer ? Patient being transported from room to room • Waiting ? Student at a university waiting for the advisor to respond to his email ? Patient waiting in the ICU to be transported to Radiology ? 1-800-number customer waiting for the call center representative to answer • Over-processing (Duplication of Work) ? Forms needing too many signatures of approval? Asking the customer for the same information when transferred to another representative ? Patient being asked to give the same demographic information at multiple steps in the treatment process• Overproduction (Doing Unnecessary Work) ? CC-ing emails unnecessarily ? Making unnecessary photocopies ? Ordering lab tests for the patient “just in case” • Defects ? Cars being recalled due to safety issues ? Student taking the wrong prerequisite due to outdated information on the university website ? Dissatisfied customers due to late delivery of pizza • Inventory ? Ordering more office supplies than needed at this time ? Obsolete equipment in storeroom ? Outdated files
Answer Below:
st xxxxx Type xxxxxxxxx This xxxx of xxxxx normally xxxxxxxxxx from xxxx of xxxxx understanding xx the xxxxxxx rsquo x processes xxxxxxx offerings xxxxxxxx and xxxxxxx of xxx usage xx the xxxxxxx The xxxxxxxxx of xxx company xxxxxx from xxxxxxxxxx understanding xxxxxxx to xxx usage xx the xxxxxxx Examples xx Confusion xxxx potential xxxxxxxx Accounts xxxxxxxxx in xxx accounts xxxxxxxxxx not xxxxxxx the xxxxx accounting xxxx in xxxxx the xxxxxx is xx be xxxxxxxxxxx or xxxxxxx This xx a xxxxxx error xxxxx the xxxxxxxx assistant xxxx not xxxx the xxxxxxxx know-how xxxxxxx to xxx exact xxxxxxx which xx to xx charged xxxxxxxx The xxxxxxxx assistant xxxxxx be xxxxxxxx specific xxx detailed xxxxxxxx related xx the xxxxxx and xxxxxxxxx by xxxxx he xxxxx identify xxx account xxxx in xxxxx a xxxxxxxxxx figure xxxxxxx or xxxxxx is xx be xxxxxxxxxxx This xxxxxxxx should xx in xxxx with xxx established xxxxxxxxxx norms xxx policies xx the xxxxxxx and xxxxxxx the xxxxxxxxx requirements xxxx the xxxxxx in xxx customer xxxxxxx section xxxx a xxxx from x client xxxxxxxxx repair xxxx he xxxx confused xxxxxxx to xxxxx person xx should xxxxxxxx the xxxx He xxxx not xxxx which xxxxxx is xxxxxxx to xxxxxx the xxxxxxxx query xxxxxxxx The xxxxxx in xxx customer xxxxxxx section xxxxxx be xxxxxxxx a xxxxxxxx view xx the xxxxx work xxxxx handled xx the xxxx members xx the xxxxxxxx service xxxxxxx He xxxxxx be xxxx aware xx the xxxxxx queries xx the xxxxxxxx and xxx manner xx which xx could xxxxxxx to xxxx for xxxxxx response xx Type xx waste xxxxxx This xxxx of xxxxx emanates xxxx unnecessary xxx wasteful xxxxxxxx of xxxxxxxxx or xxxxxxxxxxxx in xx organization xxxxx leads xx waste xx time xxx resources xxxxxxxx of xxxxxx with xxxxxxxxx Solution x call xxxxxx employee xxxxx asked xx travel xxxx week xx separate xxxxxxxx for xxxxxx training xxx brainstorming xxxxxxx Solution xxxx a xxxxx could xx removed xx making xxxxxxxxx of xxxxxx the xxxxxxxx and xxxxxxxxxxxxx session xxxxxx the xxxxxx work xxxxxxxx itself xx having xxx training xxxxxxx through xxxxxxxxxx calls xxxxx eliminates xxx wasteful xxxxxx of xxx employees xx engineer xxxxxx to xxxxxx to xxxxxxx room xxxx time xx access xxxxx construction xxxxxxxx etc xxx assessment xxxxxxxx At xxxxx records xxxx construction xxxxxxxx plans xxx are xxxxxx at x central xxxxxxxx and xxxxxxxxx have xx travel xx such xxxxxxx room xx access xxxxx documents xx a xxxxxxx basis xxxx wasteful xxxxxx could xx eliminated xx providing xxxxxxxxx copies xx concerned xxxxxxxxx for xxxx and xxxxxx access xx the xxxxxxxxx documents xx Type xx waste xxxxxxx This xxxx of xxxxx generates xxxx improper xxxxxxxxxx of xxx work xxxxx leads xx unnecessary xxxxxxx period xxx the xxxxxxxxxxxx like xxxxxxxxx customers xxx who xxxx to xxxx for xx unnecessary xxxxxx before xxxx could xxxx to x next xxxxxxx Examples xx Waiting xxxx potential xxxxxxxx Suppliers xxxx at xxxxxxxx department xxxxxx their xxxxxxx check xx located xxx issued xx them xxxxxxxx In xxxx a xxxxxxxx the xxxxxxxx department xxxxx s xxxxxxxxx could xxxx a xxxxxx system xx arranging xxx checks xx the xxxxxxxxx in x systemized xxxxxx to xxxxxx that xxxxxxx period xx eliminated xxx accounts xxxxxxxxxx could xxxxxxx arrange xxx checks xxxxxx the xxxxxxxxx approach xxx payment xx that xxxxxxx period xx eliminated xx the xxxxx Customers xxxxxxx for xxxxxxxx from xxxxxxxx service xxxxxxxxxx through xxxxx or xxxx after xxxxxx submitted xxx query xxxxxxxx This xxxxxxx could xx hastened xx proper xxxx allocation xx the xxxxxxxx service xxxxxxxxxx and xx setting x benchmark xxx responding xx customer xxxxxxx This xxxxx reduce xxx eliminate xxx wasteful xxxxxxx period xx the xxxxxxxxx th xxxx of xxxxx Over-processing xxxxxxxxxxx of xxxx Over-processing xxxxx is xxxxxxx to xxxxxxxx duplication xx work xxxxxxx same xxxxxxxxxxx is xxxxxxxxx or xxxx flow xx repeated xxxxxx various xxxxxxxxx of xxx same xxxxxxx This xxxxx to xxxxxxx of xxxx cost xxx energy xxxxxxxx of xxxxxxxxxxxxxxx with xxxxxxxxx Solution xxxxxx the xxxxxxxxx fill xx the xxxx information xxxxxxx to xxx product xx a xxxxxx of xxxxx for xxxxxxx sections xx the xxxxxxxxxxxxx division xxxxxxxx This xxxxx could xx eliminated xx having x standard xxxx for xxxxxxxxx which xxxxx take xxxx account xxx the xxxxxxxxxxx of xxx supplied xxxxxxx This xxxx is xx be xxxx available xx all xxxxxxxx sections xx the xxxxxxxxxxxxx department xx ensure xxxxxxxxx and xxxxxxxx elimination xx over-processing xxxxxx customers xx provide xxxxxxxx information xxxx name xxxxxxx etc xxxx booking xxxxxxxxx product xxxx the xxxx company xxxxxxxx This xxxxx could xx eliminated xx having x singular xxxxxxxx account xxxxx could xx used xx all xxxxxxx lines xxxxxx the xxxx company xxxx shall xxxxxx the xxxxxxxxx for xxxxxx separate xxxxxxxxxxx from xxxx customers xxxx time xx buys x new xxxxxxx of xxx company xx Type xx waste xxxxxxxxxxxxxx Doing xxxxxxxxxxx Work xxxx waste xx generally xxxxxxxxxxx from xxxxxxxx work xxxx adds xx value xx the xxxx processes xxxxxxxx of xxxxxxxxxxxxxx with xxxxxxxxx Solution xxxxxx unwanted xxxxxxxxxxx of xxxxxx in xxx purchase xxxxxxxxxx which xxxxx to xxxxxxxxxxx costs xxx confusion xxxxxxxx This xxxxxxxxxxxxxxx of xxxxx documents xxxxx be xxxxxxx by xxxxxx a xxxxxx file xxxxx contains xxxxxxxxx of xxx orders xxxxxx to xxxxxxxxx This xxxxx ensure xxxx the xxxx for xxxxxxxxxxx multiple xxxxxxxxx is xxxxxxx Forwarding xxxxxx containing xxxxxxxx guidelines xxxxx for xxx employees xx all xxx team xxxxxxxxxxxxxxx The xxxxxxxxx should xx prohibited xxxx forwarding xxxxxxxx emails xx all xx it xxxxxxx an xxxxxxxxxxx overproduction xx work xx those xxxxxxxxx who xxx not xxxxxxxx to xx the xxxx th xxxx of xxxxx Defects xxxxxxx normally xxxxxxxxx from xxxx quality xx product xxxxxxxx and xx processes xxxxxxxx of xxxxxxx with xxxxxxxxx Solution xxxxxxx levels xx customer xxxxxxxxxxxx in x retail xxxx due xx lack xx adherence xx time xx delivery xxxxxxxx Timely xxxxxxxx of xxxxx from x retail xxxx to xxx customers xx extremely xxxxxxxxx and xxxxx retail xxxx has xx schedule xxxxxxxx of xxx orders xx the xxxxxxx to xxxxxx timely xxxxxxxx This xx necessary xx contain xxxxxxx customer xxxxxxxxxxxx Increasing xxxxxx of xxxxxxxx in x furniture xxxxxxxx due xx poor xxxxxxx of xxxxxxxxxxx Solution xxx defect xx the xxxxxxx of xxxxxxxxxxx has xx be xxxxxxx by xxxxxx monitoring xx the xxxxxxx in xxx manufacturing xxxxxxxxxx and xxxxxxxx that xxxxx employees xxx provided xxxxxxxxx training xxx mentoring xx reduce xxx eliminate xxxxxxx in xxx goods xx Type xx waste xxxxxxxxx This xxxx of xxxxx generally xxxxxxx due xx unnecessary xxxxxxxx of xxxxx and xxxxxxxx over xxx above xxx normally xxxxxxxx amount xxxxxxxx of xxxxxxxxx with xxxxxxxxx Solution xxxxxx multiple xxxxxxx copies xx files xxx folders xxxxxxxx This xxxxx can xx eliminated xx having x proper xxxxxx related xx back-up xxx storage xx required xxxxx and xxxxxxx Old xxx unnecessary xxxxx and xxxxxxx could xx removed xx per xxx pre-decided xxxxxx Stocking xxxxxxxx spare xxxxx in xxx stores xxxxxxxxxx Solution xxx stores xxxxxxxxxx should xxxx an xxxxxxxxxx of xxx spares xxx remove xxxxx spare xxxxx whose xxxxxxxx have xxxxxx obsolete xxx have xxxx out xx use xxxxxxxxxx Takeda x The xxxxxxxxxxxx Production xxxxxx Kogan xxxx Publishers xxxxxxxx C xxxxx Quality xxxxxxxxxx Pearson xxxxxxxxx Stewart x n x Types xx Waste xxxxxxx Retrieved xxxx http xxxxxxxxxxxxxx works xxx lean xxxxx wastes xxxxxxxxx B xxxxxxxx to xxxxxxxxx Process xxxxx in xxxxxxxxx Services xxxxxxxxx from xxxx www xxxxxxxxx com xxxxxxxxxxx lean-methodology xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx financial-servicesMore Articles From Ethics
.ico)
.ico)
.ico)
.ico)
