Question.5213 - the HeartDiscussionTroubled Spain: Leading Organizational Changes Through Networks and DesignDiscussion InstructionsInstructionsBy the end of day (11:59 pm) Wednesday (Mountain Standard or Mountain Daylight Time), post one substantial, well-constructed contribution. The post should clearly state your position, include supporting evidence from the case study, and appropriately apply concepts from the reading assignments.This initial post should be between 250 and 300 words in length. By the end of the day (11:59 pm) Friday (Mountain Standard or Mountain Daylight Time), make at least three meaningful replies (not to exceed 150 words each) to other students’ initial posts add/or other students' responses to your initial post. Replies should be thoughtful and push the conversation forward, not simply agree, disagree or restate the post. Add your own thoughts and build upon what your classmates have posted. (This often is more difficult than it initially appears and requires some meaningful thought and effort. One way you can add to the conversation is by offering a different perspective or by contrasting your classmate's post with the application of a different principle. Another way to push the conversation forward is by adding a new and different example of how to apply the principle your classmate mentions. A third way of building upon your classmates' posts is by asking a related, rhetorical question and then providing your thoughts to answer the question. Each of these examples keep the conversation going and help to provide greater insight into how to apply the principles from the module.)Continue to monitor the discussion board throughout the week and engage with students who comment on your posts.Indicate the posts that you feel best address the question by liking them.Contribute to the learning community by positively engaging and challenging each other.Please include the word count as part of your submission on all assignments, including posts and replies.Use proper grammar, spelling and punctuation. Always be professional.Grading of AssessmentGrading will be based upon the attached rubric. (Click on the link with the three dots at the top right of the page to show the rubric.)The initial post will be worth a maximum of 20 points, your responses and engagement with other students' posts will be worth a maximum of 18 points, and 2 points will be awarded for grammar, for a total maximum of 40 points for this assignment.Since active participation is critical to this online discussion, no credit will be given for late submissions.Encourage the Heart Principles OverviewEncourage the Heart is The Fifth Practice of Exemplary Leadership from The Leadership Challenge by Kouzes and Posner, and includes the following two Commitments of Exemplary Leadership:(1) Recognize Contributions: Recognize contributions by showing appreciation for individual excellence.Expect the BestShow them you believeBe clear about the goals and the rulesProvide and seek feedbackPersonalize RecognitionGet to know constituentsBe creative about incentivesJust say “Thank You”(2) Celebrate the Values and Victories: Celebrate the values and victories by creating a spirit of community.Create a Spirit of CommunityCelebrate accomplishments in publicProvide social supportHave fun togetherBe Personally InvolvedShow you careSpread the storiesMake celebrations part of organizational lifeNote: the 12 principles underlined above are the principles you can choose from for purposes of your discussion and case study analysis. BackgroundJames Reid, the newly appointed GM of Troubled Spain, has been given a mandate by the CEO of Troubled Inc. to turn the subsidiary around within six months. Troubled Spain has experienced several years of poor performance that cannot be explained by either sluggish demand or lagging technology. The case provides information about interviews that James had with several employees, describing the role of the employee and giving insights into the issues that they see the company facing. These interviews are complemented by three charts prepared by consultants that James hired to conduct an internal audit of collaboration, communication and informal leadership in the organization. James needs to transform the organization within six months; however, this implies changing relationships that have been developed over decades and clarifying roles and boundaries that have been blurred over many years. The case challenges students to take James' position and identify the issues of Troubled Spain to develop an action plan in order to address the challenges facing the company.AssignmentThis case study ends by asking, ‘What should James do?’ Which of the 12 principles (you can address 1-2 principles in your discussion) from this module would you recommend James Reid first implement to start getting this business/team back on track (i.e. to reduce/eliminate conflict between departments, correct the unwillingness to share information, address the organizational culture problems, promote teamwork and collaboration, help people feel motivated and want to come to work, etc.)? Why? There are a lot of issues that could be addressed from previous modules, but please stay focused on this module (Encourage the Heart) and the principles from this module.Support your position with the appropriate application of the principles (found above) in the module and specific examples from the case study.

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