Question.5219 - CASE STUDY ANALYSIS: David Neeleman: Flight Path of a Servant Leader (A)MGMT 6150Challenge the ProcessCase Study AnalysisDavid Neeleman: Flight Path of a Servant Leader (A)Case Study Analysis InstructionsInstructionsBy the end of day (11:59 pm) Sunday (Mountain Standard or Mountain Daylight Time), submit a persuasive, well-constructed written case study analysis. The case study analysis should clearly state your position, include supporting evidence from the case study, and demonstrate your mastery of the material by appropriately applying concepts from the reading assignments. The case study analysis should be at least 600 words, but no more than 750 words, in length. Please include the word count as part of your written case study analysis. Use proper grammar, spelling and punctuation. Please include your name on the assignment.Grading of AssessmentGrading will be based upon the attached rubric. Refer to this grading rubric in preparing your case study analysis assignment.Please note that the grading rubric is divided into the following sections:Quality of Response (25 points)Application of Principles (50 points)Clearly Stated Course of Action (15 Points)Grammar, Spelling, Punctuation and Word Length (10 Points)Descriptions of each of these four sections are provided in the grading rubric.The written case study analysis will be worth a maximum of 100 points. Late assignments can be submitted up to one week after the due date and receive a maximum of 50% credit.Challenge the Process Principles OverviewChallenge the Process is the Third Practice of Exemplary Leadership from The Leadership Challenge by Kouzes and Posner, and includes the following two Commitments of Exemplary Leadership:(1) Search for Opportunities. Search for opportunities by seizing the initiative and looking outward for innovative ways to improve.Seize the InitiativeMake something happenEncourage initiative in othersChallenge with purposeExercise OutsightLook outside of your experienceListen to and promote diverse perspectivesTreat every job as an adventure(2) Experiment and Take Risks. Experiment and take risks by consistently generating small wins and learning from experience.Generate Small WinsBuild psychological hardinessBreak it down and accentuate progressLearn from ExperienceBe an active learnerCreate a climate for learningStrengthen resilience and gritNote: the 11 principles underlined above are the principles you can choose from for purposes of your discussion and case study analysis. Background"Business leaders have to be able to view patterns as if they were on a balcony. It does them no good to be swept up in the field of action. Leaders have to see a context for change or create one.""Leadership, as seen in this light, requires a learning strategy. A leader, from above or below, with or without authority, has to engage people in confronting the challenge, adjusting their values, changing perspectives, and learning new habits.""The adaptive demands of our time require leaders who take responsibility without waiting for revelation or request. One can lead with no more than a question in hand." "The Work of Leadership" by Ronald A. Heifetz and Donald L. Laurie AssignmentUsing two (2) principles from the reading materials AND at least three (3) specific examples (courses of action) per principle to support your arguments, what should David Neeleman have done to use the principles from "Challenge the Process," "The Work of Leadership" and "Seven Transformations of Leadership" more effectively to have become an even more exemplary leader? Make sure you support your arguments by integrating the reading material into the principles and the specific examples.(Please see 'Kirby's Guidelines and Tips for the Case Study Analysis' (in Module 1) for additional details on the structure of the Case Study Analysis, the application of principles, and the course of action (specific examples). Please do not restate or summarize the details of the case study, but instead focus on applying the principles from this module as explained in 'Kirby's Guidelines and Tips' and the assignment rubric below.)
Answer Below:
CASE xxxxx ANALYSIS xxxxx Neeleman xxxxxx Path xx a xxxxxxx Leader x Southern xxxx University xxxx June xx Introduction xxxxxxxxxx The xxxxxxxxx David xxxxxxxx the xxxxxxx of xxxxxxx Airways xx regarded xx a xxxxx revolutionary xx the xxxxxxx industry xxxxxxx of xxx combining xxxxxxxx operations xxxx superior xxxxxxxx service xxx while xx demonstrated xxxxxxx strengths xx a xxxxxx one xxxxx with xxxx scrutiny xxxxx and xxx bare xxx areas xx opportunity xxxxxx the xxxxx of xxx Challenge xxx Process xxxxxxxx as xxxxxxxxxxx within xxx Leadership xxxxxxxxx Two xxxxxxxxxx areas xxxxxxxxxxx from xxxxxxxxxx and xxxxxxxx Outsight xxxxx out xx which xxxxxxxx would xxxx made xxx a xxxx exemplary xxxxxx Kouzes xxxxxx A xxxx effective xxxxxxxxxxx of xxxxx principles xxx have xxxxx him xxx opportunity xx manage xxxxxx on xxxxxx of xxxxxxx and xxxxxxxxxx its xxxxxxxxxx and xxxxx a xxxx resilient xxxxxxxxxxxxxx culture xxxxxxxxx Learn xxxx Experience xxxxxx and xxxxxx contend xxxx the xxxx leaders xxxxx every xxxxxxxxxx as x lesson xxx actually xxxx a xxxxxxx for xxxxxxxx Kouzes xxxxxx However xxxxxxxx Neeleman xxxxxxxxx experimentation xx hardly xxxxxxxxx thoughtful xxxxxxxxxx on xxxxxxxx wrong xxxxx or xxxxxxxx failures-in xxxxxxxxxx before xxxxxxxxx operational xxxxxxxx after xxxxxx storms xxx overextended xxxxxxxxxx Course xx Action xxxxxxxxx developments xxxx disruptions xxxx as xxxxxxxxxx post-incident xxxxxxx JetBlue xxxxx have xxxxxxx benefited xxxx a xxxxxx learning xxxxxxx led xx Neeleman xxxxxxx Document xxx events xxxx went xxxxx learn xxxxxx insights xxxx them xxx translate xxxxx insights xxxx very xxxxxxxx operational xxxxxxx On xxx basis xx this xxxxxx pursuit xx learning xxxxxxx would xxxx been xxxx prepared xxx irregular xxxxxxxxxx in xxx future xxxx approach xxxxxxxx the xxxxxxxxx of xxxxx an xxxxxx learner xxxxxx Posner xxxxxx of xxxxxx Drills xx systems xxx resilience xxxxxx have xxxx prioritized xx him xxxxxxxx management xxxxx According xx Kouzes xxx Posner xxxxxxx need xx strengthen xxxxxxxxxx and xxxx and x set xx preparedness xxxxxxxxx would xxxx benefited xxxxxxxxx fortitude xxxxxx recovery xxxx disruptions xxxxxx Posner xxxxxx of xxxxxx By xxxxxxxxx a xxxxxxx of xxxxxxxxxx failures xxxxxxxx could xxxx encouraged xxxxxxx as xxxx of xxx innovation xxxxxxx An xxxx discussion xxxxx what xxxx wrong xxx why xxxxx have xxxxxx JetBlue xxxx from x reactive xx a xxxxxxxxxx culture xxxxxxx becomes x learning xxxxxxxxxx not x setback xxxx Kouzes xxx Posner xxxxxx Posner xx Neeleman xxx understood xxxx historical xxxxxxxxxxxxxxxx the xxxx caused xx his xxxxxxxxxxxxxxxx lessons xxxxxxx would xx a xxxxxxx with xxxxxx contingency xxxxx that xxxxxxxxx the xxxxxx of xxxxxxxxxxx chaos xxxxxx than xxxxx a xxxxxxxxxx tale xxxxxxxxx Exercise xxxxxxxxxxx second xxxxxxxxx principle xx called xxxxxxxx Outsight xxxxx encourages xxxxxxx to xxxx beyond xxxxx own xxxxxxxxxxx take xx diverse xxxxxxxxxxxx and xxxxxx every xxxx in xxx job xx a xxxxxxxx opportunity xxxxxx Posner xxxxxxx breaking xxx ground xx the xxxxxxxx by xxxxxxxxxx Neeleman xxxxxxxx on xxx past xxxxxxxx experiences xxxxxx than xxx continuous xxxxxx for xxx perspectives xx foreseeing xxxxxxxxxxxxxx challenges xxxxxx of xxxxxx Neeleman xxxxxx have xxxxxxx an xxxxxxxx advisory xxxxxxx composed xx people xxxxxxxxxxx in xxxx fields xx logistics xxx crisis xxxxxxxxxx As xxxxxx and xxxxxx state xx is xxxxxxxx to xxxx outside xx your xxx experience xxxxxx Posner xxxx external xxxxxxxxxxx could xxxx potentially xxxxxx JetBlue xxxxxxx the xxxxxxxxxxx of xxx crew xxxxxxxxxx and xxxxxxxxxxx systems xxxx before xxx crisis xxx Course xx Action xxxxxxx up xxxxxxxxxxxxxxxx innovation xxxx within xxxxxxx could xxxxxxx forthe xxxxxxxx perspective xx frontline xxxxxxxxx Kouzes xxx Posner xxxxxxxxx the xxxxxxxxxx of xxxxxxxxx diverse xxxxxxxxxxxx and xxxx of xxx risks xxxx may xxxx otherwise xxxx unnoticed xx executive xxxxxxxxxx could xxxx surfaced xxxxxxx frontline xxxxxxxxxxx Kouzes xxxxxx Course xx Action xxxxxxx Mr xxxxxxxx would xxxx considered xxx rotation xxxxxxx departments xx broaden xxx exposure xx his xxxx to xxx aspects xx airline xxxxxxxxxx By xxxxxxxx every xxx as xx adventure x leader xxxxxxxx empathy xxxxxxxxxxx and x system-level xxxxxxxxxxxxx of xxx organization xxxxxx Posner xxxx might xxxx also xxxxxxx better xxxxxxxxx across xxxxxxx about xxxxxxxxxxx flaws xxxxxxxxx a xxxxxxx of xxxx profound xxxxxxxxx and xxxxxxxxxxxx within xxx organization xxxxxxxxx others xx look xxxxxx listen xx hear xxx ask xxxxxxxxx says xxxxxx and xxxxxx and xxxx was xxx practice xxxx Mr xxxxxxxx missed xx inculcate xxxx deeply xxxx JetBlue's xxxxxxx Kouzes xxxxxx ConclusionDavid xxxxxxxx showed xxxx leadership xxx applying xxxxx from xxxxxxxxxx and xxxxxxxx Outsight xxxxx have xxxxxxxx JetBlue x resilience xxx adaptive xxxxxxxx Embracing xxxxxxxx and xxxxxxx perspectives xxxxxxxxxx crises xxxx growth xxx innovators xxxx exemplary xxxxxxx Word xxxxx ReferencesM xxxxxx J x Posner x The xxxxxxxxxx challenge xxx to xxxx extraordinary xxxxxx happen xx organizationsMore Articles From MGMT 6150: Leadership
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